Customer reviews from kitchenaid.com
KitchenAid - 4.1 Cu. Ft. Freestanding Dual Fuel True Convection Range with Self-Cleaning - Avocado Cream
Average customer rating
4.1
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
18
4 Stars
8
3 Stars
4
2 Stars
6
1 Star
0
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for KitchenAid - 4.1 Cu. Ft. Freestanding Dual Fuel True Convection Range with Self-Cleaning - Avocado Cream
Customer Rating
2
baking issues
on January 5, 2023
Posted by: baker1953
from Stockton
[This review was collected as part of a promotion.] brand new, service rep told me that I needed to wait 30 or more minutes for oven temperature to stabilize
did just that and it still does bake properly
gas cook top is great, but I am ready to send it back if service does not get back to me ain a timely manner
did just that and it still does bake properly
gas cook top is great, but I am ready to send it back if service does not get back to me ain a timely manner
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 6, 2023
Thank you for sharing your experience with us, baker1953. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Looks great
on January 16, 2023
Posted by: SylM
from Indiana
[This review was collected as part of a promotion.] We have had the duel fuel range for 1 month. It looks beautiful and performs well! Only flaw is the grates. They scratch extremely easy. Just placing a pot carefully will scratch the grates.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very robust, beautiful and great performance
on March 28, 2023
Posted by: Rafael Uberti
from Saint Joseph, MI
[This review was collected as part of a promotion.] I loved the product, it gives a special touch to my kitchen, I feel like an international chef :)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Beautiful but Fragile
on July 5, 2023
Posted by: Bee01
from Toronto, ON
This range is beautiful and functional EXCEPT the wok grates are extremely fragile. Of the two, one cracked and the other broke clean in half in less than a year of having it. I have seen this complaint after the fact unfortunately. It should be considered a defect and addressed by KitchenAid. One would assume that for such a high end appliance, the quality would be reflective of the cost. Be prepared to be replacing them regularly, hence the 2 star rating. Other than that, no complaints. Definitely a beauty.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy JAYAM, CA SOCIAL, August 4, 2023
Bee01! We are so sorry for the issues you have experienced with your KitchenAid range! We sincerely apologize for this. You are a valued KitchenAid customer, and we would like to help you. Please email us at canadasocial@kitchenaid.com with the model and serial number of your appliance, your phone number, and include Review ID 271262361. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product!
on September 14, 2023
Posted by: As opportunity
from Orange Park, FL
[This review was collected as part of a promotion.] Cooks great! So glad to have a gas cook top, easy to control heat!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not convinced it is worth the price tag
on October 15, 2023
Posted by: Topset
from Toronto, Canada
[This review was collected as part of a promotion.] We've had this range for over a year now and we rate it as average as compared to other ranges we've had in the past. Some of the main criticisms are the difficulties cleaning any spill on the enamel on the stove (which results in permanent spots), uneven heat in the oven and fairly noisy oven fan.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA SOCIAL CARE, October 16, 2023
Hello, Topset! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (274520145). We look forward to hearing from you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great performance
on January 20, 2024
Posted by: Newbie 5
[This review was collected as part of a promotion.] The product has performed as advertised. We are very please.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Comershel grade
on April 19, 2024
Posted by: Rex 1987
from Clinton sc
So far I love this range
Well built I love it so much
Well built I love it so much
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com