Customer Reviews for KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Scorched Orange
Customer Rating
5
Love this range!
on June 28, 2021
Posted by: Antney
from Philly
[This review was collected as part of a promotion.] We had bought a different Kitchenaid range last year (previous model). Had issues from day one. It could not be repaired because of parts shortages due to Covid so they just replaced it with this one! A newer, upgraded range. Thank you Kitchenaid for doign the right thing!
Love the knob controls, soft close doors, new burners, etc...
The burners and grill are difficult to keep clean because the right angles of the bent and formed steel create pockets where food stuffs build up and its difficult to keep it cleaned and free from buildup. The control panel on the front top surface is sensitive to touch and because of its location its hard to avoid when cooking or cleaning, so the oven is easily turned off while cooking on the stove top. Also, random error messages randomly appear on the control; panel display and restating the oven is often necessary. Overall its an impressive oven but ultimately its impractical because of its design flaws. The build quality is very high and the material are quality. But, it was a constant battle every meal preparation for the 2.5 years we had it. That said, we did replace it with a different Kitchenaid oven.
[This review was collected as part of a promotion.] We ordered in January 2020 but it didn’t arrive until April - once installed we love it!!! Haven’t mastered the convection baking but we are truly enjoying all the features.
[This review was collected as part of a promotion.] This unit is amazing, omg do I love this so much. It takes a bit to warm up and its not a quick heat process but its worth the wait. I highly recommend this line.
We had this range installed in our new home. We closed in November of 2020. First it wasn’t installed properly, and that was repaired. For a “commercial range” this is the most delicate range I have ever owned. I have not cooked a lot during covid, so it has had minimal use. It functions well; however the overall cleaning and care of this range is difficult. The stainless scratches with just the brush of a plastic spatula across it. I have to use a paper towel or very soft cloth to clean the cooktop portion because it scratches if you use anything else. Very disappointed. When I start the family dinners again, this range will be a nightmare to maintain.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, April 14, 2021
Hello Honey56, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
[This review was collected as part of a promotion.] Love the cooktop, griddle and double ovens. Cooks great! Can't get the app to connect to my home wi-fi.