Customer reviews from kitchenaid.com
KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Scorched Orange
Average customer rating
4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
37
4 Stars
4
3 Stars
8
2 Stars
2
1 Star
8
76%of customers recommend this product.
(
41 out of
54)
Customer Reviews for KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Scorched Orange
Customer Rating
1
So disappointed a second time around
on May 3, 2023
Posted by: Pattyd58
from Libertyville IL
I purchased the extended warranty and I have to tell you thank goodness the first range I had was nothing but problems with the sensor board not working and the oven shutting off routinely. Finally they recognized and honored their extended warranty after I lost the % for years owned was that done on purpose? I wondered - I replaced it with another 48” dual fuel due to the incentive of the extended warranty buyback and what happens it’s Wi-Fi connected the thermostat does not work properly. I overcook my food in this oven. I can’t get it to be exact and KitchenAid tells me to lower my temperature I lower the temperature and now the food doesn’t cook properly and I’m back to it over cooking and I am pulling out 10 to 20 min before recommended time - what is the right temperature? I ask myself I put it sensensor temp gauge in there and guess what it reads the temperature that I’m cooking it but it’s ruining my food, the latest now is the cleaning mechanism does not work and don’t get me started on the Wi-Fi connecting and disconnecting. What a piece of junk. This item is a lemon and once again the extended warranty keeps getting declined to replace this unit or give me my money back so I can purchase a Quality product that is dependable and works.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 4, 2023
Thank you for sharing your experience with us, Pattyd58. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 315998.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Worth the wait
on February 9, 2023
Posted by: Hndrsn1
from Ellisville MS
[This review was collected as part of a promotion.] I ABSOLUTELY LOVE my new range. I waited 10 months to get it and it was worth the wait for sure. I have only found one flaw and that’s if you lean on the burner knobs or brush against them they are very easily turned so that they turn on the gas slightly so that could be an issue if it’s not noticed before carbon monoxide got into the room but other than that I am in love with this range.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic !
on February 5, 2023
Posted by: J&GiGi
from Buckeye AZ
[This review was collected as part of a promotion.] Love this range ! Burners clean like a charm. The pull out oven grates slide like butter. The griddle is great - but it doesn't cook even (the back and front run colder than the middle).
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awsome Range
on February 3, 2023
Posted by: Shelly’s Oven
from Maryland
[This review was collected as part of a promotion.] So far we are very pleased with this oven, on appearance, griddle and easy to clean
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Looks professional! Great Features!
on December 25, 2022
Posted by: Tracsea
from Gilbert, Arizona
[This review was collected as part of a promotion.] We are thrilled with our new range! It has the professional look we wanted. The ovens have a convection option & self clean. The smaller oven comes in so handy during holidays or for small meals. The soft close doors are an added bonus. The 6 burners and griddle provide loads of cooking space, two of which have removal middle grates for wok cooking. The knobs are easy & functional. I miss having a timer right on the range, however as a smart oven, it’s WiFi capable & works with an app for the timer function. The app also alerts you to the oven being turned on & temperature changes The oven knobs have dual rings which make it easy to find the right setting. Although the gas knobs are push in to start, the oven knobs are not child proof & can be easily turned on by a toddler. The oven temps are spot on, cooks evenly and the gas flame settings offer many choices from
low to high Simmer on up! Overall, very satisfied with our new range!
low to high Simmer on up! Overall, very satisfied with our new range!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Older Model
on November 26, 2022
Posted by: jmdf
from CT
I bought this same stove configuration in 2008 - 6 burner, griddle. It has been the most amazing addition to my kitchen, ever. Gas/electric is the way to go. If this one ever gives up, I will buy another.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
love the look of the range
on August 23, 2022
Posted by: range123
from Canada
Purchased the 48" range - full propane. So far a burner has to be replaced and the big oven is not heating. Grill on the side is great for grill cheese but eggs, not so much. Definitely disappointed in the range.
Love the look though.
Love the look though.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic double oven gas and electric combo
on July 31, 2022
Posted by: Cat the rat
from Pulaski ny
[This review was collected as part of a promotion.] The double oven is fantastic. The stove top os easy to use and works like a professional chef range. My son loves it when he visits and he trained at the CIA for chef school.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com