Customer reviews from kitchenaid.com
KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Scorched Orange
Average customer rating
4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
37
4 Stars
4
3 Stars
8
2 Stars
2
1 Star
8
76%of customers recommend this product.
(
41 out of
54)
Customer Reviews for KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Scorched Orange
Customer Rating
5
Range is worth the price!
on October 14, 2024
Posted by: PKinOC
from Orange County California
[This review was collected as part of a promotion.] I bought this range a few weeks ago and have been thrilled with the quality, performance and appearance in my home. The gas cooktop is spacious and so versatile while the electric ovens provide great space for large baking and versatile options. I highly recommend KitchenAid and this commercial quality range.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love my new stove
on May 19, 2024
Posted by: Cheld
[This review was collected as part of a promotion.] I bought it a month ago and do happy with it so far. We had an Italian stove before that made do much noise when you have the oven on that it was annoying. This is very quiet and the burners don’t click. I also love the commercial style and look. No red knobs ! Very happy so far.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Amazing range
on April 12, 2024
Posted by: GreatRange
from Tennessee
[This review was collected as part of a promotion.] Great range of btu's on burners, super quiet ovens, and the small oven heads-up so fast, love it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Like it except for the crappy wifi probe
on April 2, 2024
Posted by: Rebecca910
from North Carolina
We purchased this in 2020 when we remodeled. Overall I like it. I love the 6 burners and double ovens. The one thing I HATE- in order to use the meat probe you have to download the app on your phone and connect the range to the wifi. Well, that's easier said than done. It doesn't connect very good. You have to have a wifi and kitchenaid degree in order to do it. Or more patients than I have. I have had to call KA several times to get their help. After years of being frustrated with the probe issue I just purchased an external probe and don't worry about the wifi crap anymore. Some people might not use the probe but I use the meat probe anytime I cook meat to ensure it's not overcooked. I'm not a big meat eater but when I do I don't want it overcooked.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed
on March 26, 2024
Posted by: Riverchase 11
Had to replace a computer board in the first week after moving into our new home...with this as our brand new range. This does not instill much confidence in the unit...or its long term reliability.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
No parts support
on March 6, 2024
Posted by: Frustrated69
from Lexington, KY
Equivalent model bought in August 2020. baking element on right oven no longer works and part has been discontinued by manufacturer. no third party source either. So now only smaller oven works and cannot even heat a frozen pizza.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 14, 2024
Thank you for sharing your experience with us, Frustrated69. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 497369.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Love my range, but...
on January 12, 2024
Posted by: ChelaR
I purchased my range when I remodeled my kitchen back in 2017. It's not exactly like this model but it is a dual fuel, water assist model. The controls for the ovens locked up with an error code about 3 years ago. The service guy pretty much replaced every part trying to fix it. It finally turned out to be the main control board. Since then, the oven temperature has not worked properly on the main oven. I end up with uncooked roasts on the regular. My unit model is #KDRU783VSS03. I have viewed some youtube videos of newer model wall ovens that allow you to calibrate the temperature. I cannot find anything regarding my model. Can anyone help?
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent range
on January 7, 2024
Posted by: Jrock1110
[This review was collected as part of a promotion.] Works very well and looks great! The small and large ovens make a great combination. I love that both ovens are self cleaning. My only complaints are the low setting on some of the burners is a little too high and I wish there was a cover for the griddle.
Written by a customer while visiting kitchenaid.com