Customer reviews from foodsaver.com
FoodSaver - Food Vacuum Sealer - Black
Average customer rating
4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
152
4 Stars
34
3 Stars
14
2 Stars
13
1 Star
41
75%of customers recommend this product.
(
107 out of
143)
Customer Reviews for FoodSaver - Food Vacuum Sealer - Black
Customer Rating
1
Not Happy
on September 3, 2020
Posted by: MrsLa
from Houston,texas
Gender:Female
I was so excited as brought home my new FoodSaver. What I didn't notice until a week later is that it will not seal gallon bags. My husband opened the box and looked over the manual. He didn't catch that gallon bags would not work. So I put it away until I needed to use it. Threw away the box and went on. Last night I got it out to use for the first time. And found it will not seal gallon bags. So now I am stuck with a product that was not clearly labeled for a new user to understand. And will not use it very often need mostly for gallon size. But can't afford to just throw it away and buy what I need. Very UNHAPPY
No, I would not recommend this to a friend.
Value
5
Response from foodsaver.comBy foodsaver-consumercare, FoodSaver, November 3, 2020
Oh no! That shouldn't have happened. Here at FoodSaver, we make our products with the highest quality materials and we expect them to last. We would like to make this right for you. Please contact our Consumer Care Department at 888-895-2110. We are here for you Monday-Friday, 9 am-6 pm EST. Our product specialist will be happy to assist you. We look forward to assisting you
Written by a customer while visiting foodsaver.com
Customer Rating
1
Do not buy
on July 4, 2020
Posted by: Odom0927
from Turlock, Ca
Gender:Female
I bought this a few weeks ago in efforts to save some space. Does not seal all of the air. We have followed directions in manual. Do not reccomend.
No, I would not recommend this to a friend.
Response from foodsaver.comBy FoodSaver, Consumer Care, July 7, 2020
We're sorry to hear that your FoodSaver is not meeting your expectations. We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. For us to assist you with the issue you are experiencing, please give us a call at 877-777-8042 or send us a direct message via live chat here on the website and allow us to turn this experience around for you. For your convenience, we are available from 9 am-6 pm Mon- Fri, EST, and 9 am-6 pm Saturday, EST. We look forward to hearing from you!
Written by a customer while visiting foodsaver.com
Customer Rating
1
Does not seal airtight
on February 21, 2021
Posted by: Paula985
from mentor ohio
Gender:Female
This product hasn't worked since day one. Does not give me an airtight seal, I wasted money on buying gallon size bags only to find out they don't work with my model. A complete waste of money and in this day and age that is not good. Very frustrated with the time I have spent trying to get this machine to work.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy FoodSaver, Consumer Care Team, May 17, 2021
Thank you for taking the time to submit a review. Your feedback is important to us, and it helps us to improve our products and services continuously. We are sorry to hear about your experience. Please send us a direct message via the contact form here on the website and allow us to turn this experience around for you. We also want to encourage you to contact our customer care department at 888-895-2110. We are here for you from 8:00 am to 5:00 pm EST, Monday through Friday, and looking forward to hearing from you.
Written by a customer while visiting foodsaver.com
Customer Rating
4
Easy to use!
on July 23, 2019
Posted by: NikkiSC
from Cowpens sc
[This review was collected as part of a promotion.] My space saver arrived just in time for my monthly trip to the wholesale store. We I arrived back home divided up my foods. I plugged in the food saver vacuum sealer. I used the smaller precut bags for my ground meats and pork chops. Those were great. I used the roll of saver package for the chicken and larger meats. The only downside is you cant do alot of bulky packs. Breaking it down to small portions is great. The vacuum sealer has a nice simple look that you can leave sitting on the counter top. It does not take up alot of space. Wish it had come with the vacuum hose. Now I need to find a place to get that
.
.
I would recommend this to a friend!
Written by a customer while visiting foodsaver.com
Customer Rating
1
terrible only positive reviews are incentivized
on April 9, 2020
Posted by: T Roy
from Raleigh
Gender:Male
[This review was collected as part of a promotion.] Setup information terrible. Latch doesn’t work so no power if u hold the top down hard u can get power but no seal or vacuum
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy FoodSaver, Consumer Care, April 13, 2020
Oh no! That shouldn't have happened. Here at FoodSaver, we make our products with the highest quality materials and we expect them to last. We would like to make this right for you. Please contact our Consumer Care Department at 1-877-777-8042. We are here for you Monday-Friday, 9 am-6 pm EST. Our product specialist will be happy to assist you. We look forward to assisting you.
Written by a customer while visiting foodsaver.com
Posted by: Elizzy
from Long Island
Gender:Female
Verified Purchase:Yes
It never sucked out more than 10% of air! Tried several several times.
No, I would not recommend this to a friend.
Response from foodsaver.comBy FoodSaver, Consumer Care, June 5, 2020
Oh no, this is not what we like to hear from our beloved customers. We want to assure you that this is not a performance we're proud of. We want to learn more about your situation and what exactly happened. This issue will not be disregarded, we encourage you to send us a direct message via live chat here on the website or you can contact our customer care department at 1-877-777-8042. We are here for you Monday-Friday 9 am-6 pm EST, and looking forward to hearing from you.
Written by a customer while visiting foodsaver.com
Customer Rating
1
Not good
on June 4, 2020
Posted by: Mikie20
from Merced ca
Gender:Male
I bought this today a d after several attempts it would barely suck out all the air and would seal poorly
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy FoodSaver, Consumer Care, June 8, 2020
We're sorry to hear that your FoodSaver is not meeting your expectations. We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. For us to assist you with the issue you are experiencing, please give us a call at 877-777-8042 or send us a direct message via live chat here on the website and allow us to turn this experience around for you. For your convenience, we are available from 9 am-6 pm Mon- Fri, EST, and 9 am-6 pm Saturday, EST. We look forward to hearing from you!
Written by a customer while visiting foodsaver.com
Customer Rating
3
Useful sometimes
on August 19, 2019
Posted by: jharlan518
from Seattle
[This review was collected as part of a promotion.] This appliance is great for packaging food in tight spaces. However for everyday use and storage of leftovers in the fridge, I would probably resort to a tupperware bin. I could see a use for this at certain times, but not everyday.
No, I would not recommend this to a friend.
Response from foodsaver.comBy FoodSaver®, Consumer Care, August 29, 2019
Thank you for sharing your review. Your feedback is very important to us, and it helps us to continuously improve our products and services. We will make sure that our design and production team are made aware of your feedback. If you need any assistance, please do not hesitate to contact our customer care team at 1-877-777-8042 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat, from 9am-6pm, EST. Thank you for being part of FoodSaver®!
Written by a customer while visiting foodsaver.com