Customer reviews from foodsaver.com
FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Average customer rating
4.6
(1,550 Reviews)
Rating breakdown 1,550 reviews
5 Stars
1,222
4 Stars
182
3 Stars
45
2 Stars
29
1 Star
72
89%of customers recommend this product.
(
603 out of
676)
Customer Reviews for FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Customer Rating
1
Will not vacuum.
on August 24, 2025
Posted by: Church lady
from St. Marys, ohio
Gender:Female
We got this for our church and it will mot vacuum. It just runs and runs. Wish we could return, but do not know who purchased it for the churches kitchen.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, August 26, 2025
Hello. Thank you for sharing your experience and we are sorry to hear your FoodSaver® 2-in-1 Automatic Vacuum Sealing System is not performing as expected.
Here are a few troubleshooting steps that may help:
- Check the gasket of the machine. If it is damaged or dirty, the unit may not vacuum or seal properly. Clean any food materials from the gasket. For a removable gasket, try removing, flipping it over, reinserting it, and testing the unit again.
- Ensure the open end of the bag is placed entirely inside the vacuum channel. The bag’s edge should not extend beyond this channel. Also, avoid creating your own side seams, FoodSaver bags are manufactured with sealed side seams designed for proper vacuuming.
- Test the bag for leaks by sealing it with a small amount of air inside, submerging it in water, and applying pressure. If you see bubbles, the bag has a leak and should be replaced.
- If vacuum sealing moist foods, we recommend pre-freezing them for 1–2 hours. Excess liquid can interfere with the vacuum process and may cause permanent damage to the unit.
If these steps don’t resolve the issue, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Foodsaver® Consumer Care
Here are a few troubleshooting steps that may help:
- Check the gasket of the machine. If it is damaged or dirty, the unit may not vacuum or seal properly. Clean any food materials from the gasket. For a removable gasket, try removing, flipping it over, reinserting it, and testing the unit again.
- Ensure the open end of the bag is placed entirely inside the vacuum channel. The bag’s edge should not extend beyond this channel. Also, avoid creating your own side seams, FoodSaver bags are manufactured with sealed side seams designed for proper vacuuming.
- Test the bag for leaks by sealing it with a small amount of air inside, submerging it in water, and applying pressure. If you see bubbles, the bag has a leak and should be replaced.
- If vacuum sealing moist foods, we recommend pre-freezing them for 1–2 hours. Excess liquid can interfere with the vacuum process and may cause permanent damage to the unit.
If these steps don’t resolve the issue, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Foodsaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
5
V4440
on August 26, 2025
Posted by: Karen71
Gender:Female
This is the 3th Foodsaver Vacuum Sealer I have purchased always upgrading I wear them out using them Love the products and have never had an issue with use I just had to retire this one and bought the V4400 making this the 4th not bad for 22 years of sealing from meat to summer produce and fruits Aways easy to use just wish the V4400 had automatic seal and cut
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Vickers
Verified Purchase:Yes
Nearest model to food saver model 4850 in features, size and usage.
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com
Customer Rating
5
Love the Automatic feature!
on September 6, 2025
Posted by: Sprygirl
from Del Rio, Texas
Gender:Female
My old V3200 series Food Saver’s handle broke & I couldn’t find parts for it bought the V4440. It works great. I love the automatic feature! The only thing I don’t like is it uses a lot of bag to seal, and those bags aren’t cheap! I wish you didn’t have to stick it in so far before it starts sealing. But overall it’s a great product.
I would recommend this to a friend!
Value
3
Written by a customer while visiting foodsaver.com
Posted by: Kneal
from GA
Gender:Female
Verified Purchase:Yes
This foodsaver is very cheaply made compared to the one I purchased years ago
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, September 10, 2025
Hello Kneal,
Thank you for reaching out to us and for sharing your feedback on our 2-in-1 Automatic Vacuum Sealing System with Starter Kit. We're sorry to hear that the product did not meet your expectations especially when compared to the prior model you had.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, or you have additional feedback, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for reaching out to us and for sharing your feedback on our 2-in-1 Automatic Vacuum Sealing System with Starter Kit. We're sorry to hear that the product did not meet your expectations especially when compared to the prior model you had.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, or you have additional feedback, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: BE HAPPY
Verified Purchase:Yes
Quieter than my previous system, but I really miss the auto advance for making custom bags.
Value
5
Written by a customer while visiting foodsaver.com
Posted by: ScottSam
from Union County, New Jersey
Gender:Male
Verified Purchase:Yes
Generally a very good machine, but sometimes you have to remove, then reinsert to seal. Seems we may not always lineup the bag correctly, so maybe a guide on the machine would help avoid having to reset as often. Also, how the plug extends out from the bottom of the machine would benefit from a better design. Overall, mostly satisfied and recommend.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Ken Rappold
Verified Purchase:Yes
Dead on arrival. I am returning it after providing information per my open case. The website indicates to call a number to initiate a return. Then the recording at the number directs me to the website.
Conflicting information.
Conflicting information.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, October 6, 2025
Hello Ken,
Thank you for reaching out to us and sharing your feedback on our 2-in-1 Automatic Vacuum Sealing System with Starter Kit. We sincerely regret that your item arrived non-functional and that your experience with our return process has been frustrating. The conflicting instructions between our website and phone system are unacceptable, and we understand how this added confusion has compounded an already disappointing situation.
We appreciate you taking the time to provide the necessary information through your open case, and we want to assure you that our team is reviewing your submission and will follow up promptly. In the meantime, we are working to clarify and streamline our return instructions to prevent similar issues for other customers.
Your feedback is invaluable, and we are committed to resolving this matter to your satisfaction. If you require immediate assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website or via LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for reaching out to us and sharing your feedback on our 2-in-1 Automatic Vacuum Sealing System with Starter Kit. We sincerely regret that your item arrived non-functional and that your experience with our return process has been frustrating. The conflicting instructions between our website and phone system are unacceptable, and we understand how this added confusion has compounded an already disappointing situation.
We appreciate you taking the time to provide the necessary information through your open case, and we want to assure you that our team is reviewing your submission and will follow up promptly. In the meantime, we are working to clarify and streamline our return instructions to prevent similar issues for other customers.
Your feedback is invaluable, and we are committed to resolving this matter to your satisfaction. If you require immediate assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website or via LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com