Customer reviews from foodsaver.com
FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Average customer rating
4.6
(1,550 Reviews)
Rating breakdown 1,550 reviews
5 Stars
1,222
4 Stars
182
3 Stars
45
2 Stars
29
1 Star
72
89%of customers recommend this product.
(
603 out of
676)
Customer Reviews for FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Posted by: lmnop
from wisconsin
Verified Purchase:Yes
good. works great. very pleased with this product.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Klever5
Verified Purchase:Yes
Works absolutely amazing. Love being able to food save
Written by a customer while visiting foodsaver.com
Posted by: CeceH
Verified Purchase:Yes
Love Foodaver. We use it for as much as we can. Great machines
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com
Customer Rating
5
WORTH EVERY PENNY!
on February 19, 2024
Posted by: ShannonKC
from Southaven, MS
Gender:Female
I've just purchased this to replace one I've had for almost 10 yrs and I couldn't be more happy with it. It's super convenient! Just cut, seal, fill up, and vacuum. It's that simple. No fussing trying to hold the bag in place while trying to push something else to activate the vacuum. No bag waste! Just cut the size you need. It's simply amazing. You will love it too.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Annipij
from Pittsburgh
Gender:Female
Verified Purchase:Yes
I am thrilled with my purchase! I have more space in my freezer and know that everything will be preserved. Also, I don't have any chicken goop on my counter as it is defrosting unlike the baggies that leak through. I can't wait to try the marinade bags and containers next.
I would recommend this to a friend!
Written by a customer while visiting foodsaver.com
Customer Rating
3
3 in 5 years
on March 3, 2024
Posted by: Kimba4201
My biggest problem is I have gone thru 3 in the last 5 years. They star giving problems after a year or so
I have a family of 4 and a single income and I can't afford to keep buying this machine. I love it when it works and it does save money when it works.
I have a family of 4 and a single income and I can't afford to keep buying this machine. I love it when it works and it does save money when it works.
Response from foodsaver.comBy Customer Care, March 13, 2024
Hello,
We are sorry to hear about your experience. Please note that the unit needs to be maintained, especially when dealing with moist foods. We recommend that you clean and dry the gaskets after each use. This should help the unit work correctly for years.
We stand behind our products and provide a 5-year warranty with each purchase.
If you have any more questions, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
We are sorry to hear about your experience. Please note that the unit needs to be maintained, especially when dealing with moist foods. We recommend that you clean and dry the gaskets after each use. This should help the unit work correctly for years.
We stand behind our products and provide a 5-year warranty with each purchase.
If you have any more questions, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Julie9999
from Hartford County CT
Gender:Female
Verified Purchase:Yes
I am replacing an older, similar model. As it aged, it was heating up too quickly and I had to wait too long between seals. This new one is as slow as the old one is now! I was really hoping to be able to seal more than one item before waiting until the unit cooled down. Still love the design, sealing closer to the countertop and having the buttons close at hand but the overheating is a disappointment.
I would recommend this to a friend!
Value
3
Response from foodsaver.comBy Customer Care, March 6, 2024
Hello.
Thank you for taking the time to provide us with your feedback. Your opinion is important to us.
We are deeply sorry to hear about the inconvenience and apologize for it.
We always make every effort to create products that are comfortable to use and meet all the needs and expectations of our consumers.
However, this kind of review helps us improve our appliances and develop more as a brand to bring the best products to our consumers. We greatly value their insights, which are collated and shared with our product development teams for consideration.
Once again, thank you for the feedback and if you have any more questions or concerns, do not hesitate to contact us directly via https://www.foodsaver.com/support/contact-us or through LiveChat.
We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
Thank you!
FoodSaver Consumer Care
Thank you for taking the time to provide us with your feedback. Your opinion is important to us.
We are deeply sorry to hear about the inconvenience and apologize for it.
We always make every effort to create products that are comfortable to use and meet all the needs and expectations of our consumers.
However, this kind of review helps us improve our appliances and develop more as a brand to bring the best products to our consumers. We greatly value their insights, which are collated and shared with our product development teams for consideration.
Once again, thank you for the feedback and if you have any more questions or concerns, do not hesitate to contact us directly via https://www.foodsaver.com/support/contact-us or through LiveChat.
We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
Thank you!
FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Jeanne K
from New Britain CT
Gender:Female
Verified Purchase:Yes
This appliance works better than the previous one we had many years.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com