Customer reviews from foodsaver.com
FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Average customer rating
4.6
(1,550 Reviews)
Rating breakdown 1,550 reviews
5 Stars
1,222
4 Stars
182
3 Stars
45
2 Stars
29
1 Star
72
89%of customers recommend this product.
(
603 out of
676)
Customer Reviews for FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Customer Rating
5
Love the features on this Vacuum Sealer
on July 27, 2023
Posted by: bubbastamp
from Easton, PA
Gender:Male
Bought this a while ago and love it so much we use it weekly to extend the life of all our food items. Especially love the Vacuum tube for sealing our containers and seal and heat bags.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Vols
Verified Purchase:Yes
It made our canning season so much easier this year.
Written by a customer while visiting foodsaver.com
Customer Rating
5
Great features
on August 4, 2023
Posted by: NaNa19
from Martinsville, Va
Gender:Female
I buy near in bulk and I use this regularly. Never have freezer burn.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
5
Seals tight and right
on August 16, 2023
Posted by: Sherby
I have been extremely happy with it and has done a great job
Written by a customer while visiting foodsaver.com
Posted by: Purple people eater
Verified Purchase:Yes
It’s easy to use you don’t have to position the bag and hold it in place while it vacuum seals. It’s much easier when it sucks the bag in and holds it
I would recommend this to a friend!
Written by a customer while visiting foodsaver.com
Posted by: Joe likes this
from Kyle texas
Gender:Male
Verified Purchase:Yes
this my biggest sealer I have purchased. works great in all types of food that need to be sealed. I also seal family size chip bags.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
2
on August 25, 2023
Posted by: DOBV
from Idaho
Gender:Female
This is my 3rd sealer. Had no problem with the first one. My 2nd and now my 3rd one, work for the first two tries and after that, all they do is seal. Not what I bought them for. They DoNot pull the air out if the bag.
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, August 28, 2023
Hello!
We are very sorry to hear about the vacuuming issue with your unit and we apologize for the inconvenience caused!
Please find below a few suggestions which could help you with the mentioned issue:
1. Check the upper and lower gaskets of the machine. If either of these is damaged or dirty, the unit will not vacuum properly. Clean any food materials from the gaskets.
2. Make sure the open end of the bag is resting entirely inside of the Vacuum Channel. The edge of the bag should not go beyond the Vacuum Channel. Do not make your own side seams for a FoodSaver Bag. They are manufactured with special side seams sealed all the way to the outer edge.
3. Check the bag for leaks. Seal the bag with some air in it. Submerge it in water and apply pressure. Bubbles indicate a leak. If the bag has a leak, a new bag is needed.
4. We recommend you pre-freeze meats and other moist foods for 1-2 hours before vacuum sealing. Excess liquids from moist foods can cause the unit not to vacuum and permanent damage can occur.
Should you require further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
We are very sorry to hear about the vacuuming issue with your unit and we apologize for the inconvenience caused!
Please find below a few suggestions which could help you with the mentioned issue:
1. Check the upper and lower gaskets of the machine. If either of these is damaged or dirty, the unit will not vacuum properly. Clean any food materials from the gaskets.
2. Make sure the open end of the bag is resting entirely inside of the Vacuum Channel. The edge of the bag should not go beyond the Vacuum Channel. Do not make your own side seams for a FoodSaver Bag. They are manufactured with special side seams sealed all the way to the outer edge.
3. Check the bag for leaks. Seal the bag with some air in it. Submerge it in water and apply pressure. Bubbles indicate a leak. If the bag has a leak, a new bag is needed.
4. We recommend you pre-freeze meats and other moist foods for 1-2 hours before vacuum sealing. Excess liquids from moist foods can cause the unit not to vacuum and permanent damage can occur.
Should you require further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
2
Good… but not repairable
on September 1, 2023
Posted by: ThomasV
from Colorado
Gender:Female
Bought this awhile ago. Worked well, then started not sealing. found upper gasket failed/cracked. Not replaceable? Really? Who makes a product that doesn’t accept replacement parts when they fail
Now it does not seal at all. Now it is a large paperweight.
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, September 4, 2023
Hello!
Thank you for your feedback - we apologize for the inconvenience! We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for your feedback - we apologize for the inconvenience! We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com