Customer reviews from foodsaver.com
FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Average customer rating
4.6
(1,550 Reviews)
Rating breakdown 1,550 reviews
5 Stars
1,222
4 Stars
182
3 Stars
45
2 Stars
29
1 Star
72
89%of customers recommend this product.
(
603 out of
676)
Customer Reviews for FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Posted by: Jeffrey C
from Clearwater fl
Gender:Male
Verified Purchase:Yes
The vacuum struggles to take the air out of the bag .
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy Foodsaver, July 7, 2022
Hello.
We apologize for any inconvenience you have experienced with your FoodSaver and will be happy to help you.
Please find below a few suggestions which could help you with the mentioned issue:
1. Check the upper and lower gaskets of the machine. If either of these is damaged or dirty, the unit will not vacuum properly. Clean any food materials from the gaskets. Remove the lower gasket, flip it over, reinsert it into the unit and test the unit.
2. Make sure the open end of the bag is resting entirely inside of the Vacuum Channel. The edge of the bag should not go beyond the Vacuum Channel. Do not make your own side seams for a FoodSaver Bag. They are manufactured with special side seams sealed all the way to the outer edge.
3. Check the bag for leaks. Seal the bag with some air in it. Submerge it in water and apply pressure. Bubbles indicate a leak. If the bag has a leak, a new bag is needed.
4. We recommend you pre-freeze meats and other moist foods for 1-2 hours before vacuum sealing. Excess liquids from moist foods can cause the unit not to vacuum and permanent damage can occur.
If the suggested troubleshooting tips do not prove helpful, please contact us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
We apologize for any inconvenience you have experienced with your FoodSaver and will be happy to help you.
Please find below a few suggestions which could help you with the mentioned issue:
1. Check the upper and lower gaskets of the machine. If either of these is damaged or dirty, the unit will not vacuum properly. Clean any food materials from the gaskets. Remove the lower gasket, flip it over, reinsert it into the unit and test the unit.
2. Make sure the open end of the bag is resting entirely inside of the Vacuum Channel. The edge of the bag should not go beyond the Vacuum Channel. Do not make your own side seams for a FoodSaver Bag. They are manufactured with special side seams sealed all the way to the outer edge.
3. Check the bag for leaks. Seal the bag with some air in it. Submerge it in water and apply pressure. Bubbles indicate a leak. If the bag has a leak, a new bag is needed.
4. We recommend you pre-freeze meats and other moist foods for 1-2 hours before vacuum sealing. Excess liquids from moist foods can cause the unit not to vacuum and permanent damage can occur.
If the suggested troubleshooting tips do not prove helpful, please contact us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Amanda T
from Connecticut
Gender:Female
Verified Purchase:Yes
Love this!!! We save so much food by using this, our only regret is we didn’t get one sooner. This model is perfect and so easy to use! We’re very happy with this purchase!
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
5
GREAT FEATURES!!!
on July 15, 2022
Posted by: BELINDA P
from ROMA TEXAS
Gender:Female
I PURCHASED THIS A WEEK AGO, AS SOON AS I UNBOXED IT, IT WAS READY TO GO! GREAT PRODUCT, VERY EASY TO USE.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
5
Great food saver
on July 17, 2022
Posted by: Kinder
from Fort Worth, TX
Gender:Female
I just bought this several days ago and already it has been amazing. It not only preserves foods in a longer fashion but it is also space saving. My husband is a prepped; this was the perfect gift for him.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: JIllianeg
Gender:Female
Verified Purchase:Yes
I love it, it works great. I had an older version and used it for 10 years and it finally started going so it was time for a new one. I definitely recommend this product.
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
5
Must have
on July 23, 2022
Posted by: Gagurl
from MO
Gender:Female
This is a must have if you garden or buy in bulk. Love it!
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: BittiesNonna
from Lake Guntersville, Alabama
Gender:Female
Verified Purchase:Yes
So easy to use. Since there are only 2 of us I like the premade quart bags best.
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com
Posted by: Anonymous
from Upstate, South Carolina
Gender:Female
Verified Purchase:Yes
This is our first foodsaver and we did the research before we purchased. This is a great choice. It's easy to use and has a quick start. Takes up a small amount of space. Bags are easy to make. Already made bags are also easy to use. We think this is a great purchase for us.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com