Customer reviews from foodsaver.com
FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Average customer rating
4.6
(1,550 Reviews)
Rating breakdown 1,550 reviews
5 Stars
1,222
4 Stars
182
3 Stars
45
2 Stars
29
1 Star
72
89%of customers recommend this product.
(
603 out of
676)
Customer Reviews for FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Posted by: Boxermamma
Verified Purchase:Yes
This unit works great. Very easy to use, seals and vacuums perfectly. Keeps food wonderfully fresh. Also great if you are planning to sous vide your food.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
2
I get a hold of anyone inn the phone!
on July 5, 2020
Posted by: Tennysia78
from Louisville ky
Gender:Female
The roll bag auto system is not working. I have called several times to be hung up on after being on the phone for a while. Spent a lot of money to not work all the way. I have already lost money on bags. Too much money to be wasting like this.
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy FoodSaver, Consumer Care, July 6, 2020
We're sorry to hear that your FoodSaver is not meeting your expectations. We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. For us to assist you with the issue you are experiencing, please give us a call at 877-777-8042 or send us a direct message via live chat here on the website and allow us to turn this experience around for you. For your convenience, we are available from 9 am-6 pm Mon- Fri, EST, and 9 am-6 pm Saturday, EST. We look forward to hearing from you!
Written by a customer while visiting foodsaver.com
Posted by: Tony Tony
Verified Purchase:Yes
The power cord is WAY too short. It's very annoying since this seems like a good product with some shortsighted annoyances. And the accessory cord does not retract so I have to spend time pushing it back in carefully. Also, our first one seemed to "burn out" as it kept trying to remove the air from a bag but did not progress at all.
I would recommend this to a friend!
Response from foodsaver.comBy foodsaver-consumercare, FoodSaver, October 27, 2020
Thank you for taking the time to submit a review. Your feedback is important to us, and we thank you for taking the time to leave us your comments. We understand your disappointment and we apologize for any inconvenience that this may have caused you. If there's anything we can do to assist you, please don't hesitate to contact us at 888-895-2110. We're here for you from 8:00 am to 5:00 pm EST, Monday through Friday. Our product specialists will be more than happy to help you.
Written by a customer while visiting foodsaver.com
Customer Rating
5
Easy to use
on October 25, 2020
Posted by: K Garcia
from Blaine, WA
Gender:Female
I thought this would be so much more difficult to use than it actually was. I love the speed and ease of use. I love being able to use the zipper bags to seal up my cheese and dehydrated fruit that we get into on a regular basis. No more moldy cheese!
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com
Customer Rating
1
Might as well be a dollar general productm
on July 29, 2022
Posted by: Pstacks
I see some people at least got some use for months/1year. I haven’t had one solid vacuum. The food saver bags are absolutely worthless. Incredibly fragile and lose a vacuum if you look at it wrong. Do not buy, low quality
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy FoodSaver® Consumer Care , August 11, 2022
Hello there Pstacks!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously. We're sorry to hear about your experience with the FoodSaver. Our FoodSavers are well made and this is not typical for our FoodSavers, we will pass this on to our product team. We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously. We're sorry to hear about your experience with the FoodSaver. Our FoodSavers are well made and this is not typical for our FoodSavers, we will pass this on to our product team. We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
Written by a customer while visiting foodsaver.com
Posted by: Elainesh
from Fort Myers FL
Gender:Female
Verified Purchase:Yes
I’m only giving it 4 stars because it doesn’t take all the air out completely but mostly. And I’ve thawed some meat and the seal broken but not sure how or where. But all in all I’d buy it again. I can buy big packs of meat and freeze individual meal portions which saves money and time going back to the grocery store.
I would recommend this to a friend!
Value
4
Response from foodsaver.comBy Food Saver Support, Customer Service, June 8, 2018
We appreciate you taking time out of your busy schedule to let us know what you think. Your feedback has been valued and definitely appreciated. Thank you!
Written by a customer while visiting foodsaver.com
Customer Rating
4
Love Foodsaver
on September 9, 2018
Posted by: TheSassyLipMomma
from Tx
Gender:Female
I’ve had this foodsaver for about 5 years now. It normally works perfectly. Rarely any issues, but is for sure loud & sometimes slow.
I would recommend this to a friend!
Value
3
Written by a customer while visiting foodsaver.com
Posted by: HeidiA
from Ms
Gender:Female
Verified Purchase:Yes
I bought this a few weeks ago and have used it several times for different kinds of foods. I absolutely love it so far. I would, however, love to see some sort of dowel put in the roll bend to keep it in place better. Something that would keep the rolls tighter and straighter when pulled to make your own bags. So far a big fan of Food Saver!
I would recommend this to a friend!
Value
4
Response from foodsaver.comBy FoodSaver, Customer Service, October 17, 2018
Thanks for the love! We will definitely pass your suggestion on to our product development team as they are always working on new and innovative ways to improve our products. If you haven't already, be sure to sign up for FreshBucks Rewards on our site and start earning points today to use toward free products and more!
https://www.foodsaver.com/rewards/loyalty-program.html?src=17ZS
https://www.foodsaver.com/rewards/loyalty-program.html?src=17ZS
Written by a customer while visiting foodsaver.com