Customer reviews from foodsaver.com
FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Average customer rating
4.6
(1,550 Reviews)
Rating breakdown 1,550 reviews
5 Stars
1,222
4 Stars
182
3 Stars
45
2 Stars
29
1 Star
72
89%of customers recommend this product.
(
603 out of
676)
Customer Reviews for FoodSaver - 2-in-1 Automatic Vacuum Sealing System - Black
Posted by: mrmedoes
from Pittsburgh, PA
Gender:Male
Verified Purchase:Yes
This is the 3rd foodsaver that we have owned over the past 7 years, so we obviously believe in the product. It also places us into a good place to talk about this version versus some of the prior:
- Look: this has a smaller counter space needed than our prior two, which is appreciated.
- Function: the "auto" function is a little tough to get used to versus our prior, and it seems like it wastes a few inches of bags with each use. That said, it has functioned as we've come to expect, just a little more wasteful.
- Features: the attachment for canisters is a great idea and seems to work better than the prior generation tube, but the retractable aspect needs to be either fixed or removed from these machines. Ours stopped retracting about 2 weeks into use. It still functions, but the lack of a manual way to retract the cord seriously detracts from its use.
- Function: the "auto" function is a little tough to get used to versus our prior, and it seems like it wastes a few inches of bags with each use. That said, it has functioned as we've come to expect, just a little more wasteful.
- Features: the attachment for canisters is a great idea and seems to work better than the prior generation tube, but the retractable aspect needs to be either fixed or removed from these machines. Ours stopped retracting about 2 weeks into use. It still functions, but the lack of a manual way to retract the cord seriously detracts from its use.
Overall, it's nice, and I guess it has a role, but I was hoping for a true improvement, but feel like it has too many trade offs to truly place that.
Value
4
Response from foodsaver.comBy FoodSaver®, Consumer Care, September 4, 2019
Thank you for taking the time to submit a review. We'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call at 1-877-777-8042 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat, from 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting foodsaver.com
Posted by: GPri
from Tyler, Tx
Gender:Female
Verified Purchase:Yes
Seals well. Takes more product/bag to reach the part for automatic seal. I'm able to use old Foodsaver to seal one end. When saving tomatoes, the tray fills up and can't use a second time until tray dries out completely. Again using old Food saver as backup. Wish I didn't need the old one. Bought the new one too replace old one, glad I still have it.
No, I would not recommend this to a friend.
Value
3
Response from foodsaver.comBy foodsaver-consumercare, FoodSaver, November 5, 2020
Thank you for bringing this to our attention. That is not typical for our FoodSaver and we'd like to make this right for you. To better assist you with the issue, you are experiencing with your FoodSaver, give us a call at 888-895-2110. We're here for you from 8:00 am to 5:00 pm EST, Monday through Friday. Our product specialist will be happy to assist you. We look forward to hearing from you!
Written by a customer while visiting foodsaver.com
Customer Rating
5
This is the easy way to save money
on November 1, 2020
Posted by: Steelersgirl67
from Idaho
Gender:Female
I use this for everything meat, lettuce, cheese, breads, cookies and nuts. I even vacuum seal my flour and sugar when we go camping. No spills & it never gets wet.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: joesabol
Verified Purchase:Yes
So far, so good. Limited use so far, but as a long time customer, I expect this unit to perform as well as prior units. This is my 3rd, but over 20 years or so. I like that this unit is much quiter than my prior units. I also like that it remains fully backward compatible with all prior products.
Written by a customer while visiting foodsaver.com
Posted by: TAG007
from Apollo Beach, FL
Gender:Male
Verified Purchase:Yes
I replaced my older Foodsaver with this one and it works great. My old one was OK, but this one pulls a better vacuum and seals better. Albeit, I did read the instructions and changed the way I vacuum seal foods. If it's wet, I'll freeze it first and than finish sealing.
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com
Posted by: Mars84
from California
Gender:Male
Verified Purchase:Yes
Love FoodSaver but this new model doesn’t seal bags on “moist” setting very well. I always have to do it about 3 times before it gets a good seal. Other than that it looks amazing but I rather have it work properly.
I would recommend this to a friend!
Value
3
Response from foodsaver.comBy FoodSaver, Consumer Care, June 17, 2020
Oh no! That is definitely not the kind of experience that we want you to have. We'd like to turn your experience around so that you are completely satisfied with your product. For direct assistance, please don't hesitate to contact us at 1-877-777-8042. We're here for you Monday-Friday, 9 am-6 pm EST. Our product specialist will be happy to assist you. We look forward to hearing from you!
Written by a customer while visiting foodsaver.com
Customer Rating
4
Love this product
on July 9, 2020
Posted by: Rhonda1
from California
Gender:Female
Let start off by saying I would have given it five stars but I got this one to replace an older model hoping that it would be quieter but it’s not. Does anyone know if they make it quieter version. Otherwise I am very very happy with it.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Jb26Wcu
from Port Jefferson, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great vacuum sealer! Takes some time getting used to it but after the initial learning curve it is great. The auto sealing function is awesome. Side tool for sealing ziplocs and containers is good too.
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com