Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT OZMO 950 Wi-Fi Connected Robot Vacuum & Mop - Black
Average customer rating
4.5
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
48
4 Stars
20
3 Stars
5
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
65 out of
70)
Customer Reviews for ECOVACS Robotics - DEEBOT OZMO 950 Wi-Fi Connected Robot Vacuum & Mop - Black
Posted by: victoria22
from Boston MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My roommates and I use this to keep our floors clean -- it is easy to use, easy to clean, and even kind of fun to watch roam around. My only wish is that there were a smaller version to clean behind smaller spaces.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: KellyBelly
from IOWA
Verified Purchase:Yes
I bought this machine a month ago & totally love it!!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: KTBigelow0828
from SLC, UT
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our Deebot! We've only used the vacuuming feature so we can't speak to the mopping so far. We do make sure to pick up anything off the floor before initiating a run including dining room chairs and cords as we found those can trip her up. Since we've got her, she's only gotten stuck once and it was due to a canvas falling down on top of her and trapping her. Overall we highly recommend the product :)
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: George Phrantzia
from Nicosia, Cyprus
Gender:Male
Verified Purchase:Yes
I bought this 2 months ago and it’s a huge help around the house! It’s make cleaning a lot easier and a lot faster thanks to the Deebot!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: lingkai shi
from San Jose
Verified Purchase:Yes
save our tremendous effort to clean our house. it can mop and vacum
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: JMolofee19
from Edmonton, AB
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought two new robot vacuums this year. One of them ... a new self emptying camera based unit with great reviews, the other... my DeeBot 950.
I can’t tell you how Amazing this unit is! When it’s roaming through my home, it feels very intelligent. Never crashes into stuff, never has issues returning to its base, it never gets stuck. Even with the lidar on the top this device sneaks under everything and always makes it way out. Super quiet and with the suction only attachment (have never seen this on any robot vac but I LOVE it) the noise is cut in half (no spinning brush noise).
Overall this unit make my other brand look like a confused / less intelligent toy. DeeBot says “returning to base” and it navigates every corner with ease. My other unit says “returning to base” and it heads off in the opposite direction.
Watching this robot navigate the existing map or build a map on its first run is simply amazing! I find myself staring at my phone every time it’s cleaning to see where it is in my home.
With that said there are a few things I’d like to see changed along with some wish list items.
Mopping: even on ultra water barely anything comes out (might be normal, but seems odd).
Mapping: Multifloor is cool, but I can’t tell you how many times I screwed up / lost a map... needs better instructions for new users or recovery of map option / history.
Mapping: I’ve defined my rooms, but every now and then I’ll see two rooms have become one or it thinks a closet is a new room... so I delete it and eventually it does it again.
Clearance: it does pretty good climbing, but I have one room it can get into but cant get back out of because of the stripping in the doorway (1/4” too tall?)
Mirrors: not sure anything can be done about this but we have a room with a mirror and it shows the mirror as a doorway / opening (light scattering)
Pattern: it’s pattern is very efficient and typically amazing, but sometime it divides a room up into sections vs going all the from one side to the other in a straight line (seems like more work).
Wish list (next model): bigger bin or self empty dock, better clearance, more range in water dispersed during mopping, volume control for the voice (pretty loud)
Mopping: even on ultra water barely anything comes out (might be normal, but seems odd).
Mapping: Multifloor is cool, but I can’t tell you how many times I screwed up / lost a map... needs better instructions for new users or recovery of map option / history.
Mapping: I’ve defined my rooms, but every now and then I’ll see two rooms have become one or it thinks a closet is a new room... so I delete it and eventually it does it again.
Clearance: it does pretty good climbing, but I have one room it can get into but cant get back out of because of the stripping in the doorway (1/4” too tall?)
Mirrors: not sure anything can be done about this but we have a room with a mirror and it shows the mirror as a doorway / opening (light scattering)
Pattern: it’s pattern is very efficient and typically amazing, but sometime it divides a room up into sections vs going all the from one side to the other in a straight line (seems like more work).
Wish list (next model): bigger bin or self empty dock, better clearance, more range in water dispersed during mopping, volume control for the voice (pretty loud)
Finally... price is really high for this robot.... it was at the upper range for me.... ironically I bought it direct and after I received it I found it on sale at Costco for $300 less. DeeBot mark pretty high I guess.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mopping feature is able to keep up with light paw prints and light kitchen stains if ran 5 days a week. (We wipe our pets paws when they come in.)
We both work full time, and the vacuum saved us from hiring a part time maid.
We both work full time, and the vacuum saved us from hiring a part time maid.
Currently I can't see the map on my app because there is an old "Your robot was powered off. Here is the last location of DEEBOT before it was turned off." message I will try signing out and in, maybe re-adding the vaccum or re-installing the app.
All the other problems we've had appear to be covered in the help / FAQ section of the Ecovacs App. the vacuum saves way more time than it wastes.
The vacuum may start re-mapping (excluding where the charger is) and have trouble finding its charger if it is manually moved. Try to leave it where you found it stuck and tap the power button on top to resume. OR put it back on the charging dock to recover the map. If the map is messed up, you can use the app to clear the map to have it re-map.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Anonymous
from Iceland
Verified Purchase:Yes
I bought this a month ago and It's been cleaning up after my dog very well. IT does work with 220V wall sockets if you get the right cord at a utility store, this is no problem regardless of what others responded to my question on that matter. It has no trouble getting dog hair, though I have hardwood floors. I did a lot of research before purchasing and everything lead to the purchase of this product instead of others.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com