Customer reviews from whirlpool.com
Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black
Average customer rating
4.4
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
650
4 Stars
261
3 Stars
102
2 Stars
22
1 Star
39
85%of customers recommend this product.
(
799 out of
937)
Customer Reviews for Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black
Customer Rating
5
Fantastic new oven!
on March 22, 2023
Posted by: GKDodge
from Spring, Tx
[This review was collected as part of a promotion.] I purchased this oven online last month and have been very happy with it. The oven heats up fast and cooks great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Brand New..Oven Won't Work & Light Stays On
on March 26, 2023
Posted by: Chrissy
from Summerville, SC
[This review was collected as part of a promotion.] I closed on my New Home (First-Time Home Buyer and Single Mom of 3 boys 13,13 & 2) 30 Jan 2023, the oven itself was purchased by D.R. Horton December 12 or 22, 2022 and Feb 2, 2023 I cleaned the oven (self-cleaned) so our food won't taste like gas (took 4 hours). Because our furniture was in storage in San Antonio, TX we didn't actually move in until 16 Feb 2023. Because I work a full time job and have a toddler most of our food 99% of the time is oven cooked so that I can multi-task. Despite the oven light being on constantly, I felt it wasn't that concern. Our first night I put a pizza in the oven and to our surprise, was still uncooked. My oldest son asked to put another one in due to taste of a non frozen pizza vs frozen. I said yes and this time used the function "frozen pizza no pre-heat". I saw that the time started to count down and so this time and stayed downstairs and check the oven to see if it was cooking giving the timer. No No No....I called to get a tech out and of course it was a third party of which who no called no show the first time and the second time one came out and although he was helpful, the Service Tech was forced to stay online with Whirlpool for a 15 min w/music playing, only to be told that the part needed would take an additional 4-6 weeks. 2 weeks after, I called 3rd party company to check the status of the part, at which time I was informed that the part is coming to my residence at which time, I would have to call to schedule for the part to be installed. It's now 26 Mar 23 and I am still without a full functioning stove/oven.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 28, 2023
Thank you for sharing your insights with us, Chrissy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 289469.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Range
on April 6, 2023
Posted by: Venkat S
from Manteca
[This review was collected as part of a promotion.] We got this Range for or home and overall it is great product. But the knobs seems to be not thar durable. It got broken with in 4 months of usage.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features.
on April 7, 2023
Posted by: Kacia96
from Bend, OR
[This review was collected as part of a promotion.] Bought this a month ago and it works wonderfully. It’s easy to clean and provides me with everything i need to make a good meal.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Oh so happy
on April 14, 2023
Posted by: JKKB
from Murfreesboro, TN
[This review was collected as part of a promotion.] I’ve been dying to have a gas stove and now we do with our new build! It never disappoints!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great stove
on May 21, 2023
Posted by: Pamela
from Kansas
[This review was collected as part of a promotion.] I just recently bought my new stove. I previously had an electric stove and did not like it. I really wanted a gas stove. I love how my new stove looks and it performs much better than I could’ve ever imagined. I love my new gas stove!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Unsure
on July 6, 2023
Posted by: Leke
from Columbus Ms
[This review was collected as part of a promotion.] I bought the gas range love the color yet Err F2 has been beeping since installed. I'm unsure how I feel about the purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
my range
on July 25, 2023
Posted by: range
from nooksack wa
[This review was collected as part of a promotion.] im happy with it. It does the job and is efficent.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com