Customer reviews from whirlpool.com
Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black
Average customer rating
4.4
(1,074 Reviews)
85%of customers recommend this product.
(
799 out of
937)
Customer Reviews for Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black
Customer Rating
3
Enjoy cooking with gas again.
on November 2, 2022
Posted by: Joyce
from Weatherford, TX
[This review was collected as part of a promotion.] Easier cooking with gas after years of electric cooking. Love the ease of gas.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
easy to use
on November 2, 2022
Posted by: regfrigerator
from little river SC
[This review was collected as part of a promotion.] work like a dream !!!!!! u will love it east to use
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great oven, super easy to use.
on November 4, 2022
Posted by: Taylor
from Wisconsin
[This review was collected as part of a promotion.] I got my delivery about 2 weeks ago and have made multiple meals that my old oven struggled with. My pizzas come out crispy with no burn. The preheat is very fast compared to my old unit. And it looks great paired with my other stainless steel appliances. Also I am 6 foot 5 and the stove it’s tall enough to not hurt my back.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Oven doesn’t work
on November 9, 2022
Posted by: Starla
from Weatherford, TX
[This review was collected as part of a promotion.] This range/oven came in my brand new house. I closed on Oct 11. The range part works, the oven doesn’t. It’s going to be another 2-4 weeks before the parts come in to fix it. Not a happy camper. We shall see once they get it to work.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 15, 2022
Thank you for sharing your insights with us, Starla. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broke down in 9 months.
on January 17, 2023
Posted by: Ron45
from Summervillle, SC
[This review was collected as part of a promotion.] I purchased a new home recently. The builder installed all brand new Whirlpool Appliances. Everything was nice for the first 9 months and then my Whirlpool oven stopped working. I called Whirlpool Warranty and explained what happened. They had a local Appliance Repair Company call me to repair the problem. Three days later they came out to examine the oven. After he checked it all out he said the ovens igniter was faulty covered by a full warranty. Nine days later I called the repair company because I hadn't heard from them yet. They told me they have not been able to locate the part yet and are still looking. She said she would call as soon as they found one. I then called Whirlpool Warranty to inform them that we weren't able to bake anything to eat and there's no telling how long this will go on. I called last Friday and was put on hold for 35 minutes before hanging up. I waited a little while and then called again. I was put on hold again for almost 40 minutes this time before I hung up. I have not been able to talk to anyone about this problem at Whirlpool. My wife and I are in our late 70s and we usually eat at home. We have not been able to eat properly since this has occurred, HELP!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 24, 2023
Thank you for sharing your insights with us, Ron45. It's hard for us to hear that you had a negative experience with your Range, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64253wqoL or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broke down in 9 months.
on January 25, 2023
Posted by: ron1945
from Summervillle, SC
[This review was collected as part of a promotion.] We moved in to our newly built home with all Whirpool Appliances on April 1, 2022. Our brand new Whirpool 5 burner gas range broke down on Jan. 2, 2023. The oven will not work. I called Whirpool and they sent a repairman to our home on 1-4-23. He determined it has faulty parts and would need to order them. It is now 1-25-23 and we still have no working oven. Whirlpool says to wait 30 days and then call them again if I still am not repaired. I went with Whirlpool because I always heard that they were quality appliances. I now don't know what to think.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 27, 2023
Thank you for sharing your insights with us, ron1945. It's hard for us to hear that you had a negative experience with your Range, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64273jmgT or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good Range, Easy Install
on February 9, 2023
Posted by: jjw11
from St Francis, MN
[This review was collected as part of a promotion.] Bought this to replace an almost 30 year old range. Installation was easy.
It's taking some getting used to, front burners are hotter than my old one. To simmer, I have to use the back burners. With the full grate it's not a problem to move pans around. I love the top of oven broiler.
It's taking some getting used to, front burners are hotter than my old one. To simmer, I have to use the back burners. With the full grate it's not a problem to move pans around. I love the top of oven broiler.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!!
on March 11, 2023
Posted by: Brenda
from West Chester, IA
[This review was collected as part of a promotion.] Moved into a new home with this new range and it is great! Love the middle burner feature! I do wish the larger burners could be turned down just a little more when on low setting.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com