Customer reviews from whirlpool.com
Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black
Average customer rating
4.4
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
650
4 Stars
261
3 Stars
102
2 Stars
22
1 Star
39
85%of customers recommend this product.
(
799 out of
937)
Customer Reviews for Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black
Customer Rating
5
Great quality
on June 20, 2024
Posted by: LegolasTucson
[This review was collected as part of a promotion.] Great range. Especially like the central oval burner.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor parts quality
on June 23, 2024
Posted by: CollinsFam24
from Little River, SC
We’ve had our range for two years, and every single one of the knobs have broken off. I think it’s crazy that they cost $35/ea and ALL of the knobs are now broken. I was able to get the first one replaced under warranty the first time it broke, but it’s now out of warranty and I can’t get any of them replaced. You can still use them but they fall off if you aren’t careful. It’s super annoying and disappointing…
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos O, Social Care, June 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 555492.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what I wanted!
on June 26, 2024
Posted by: Junev
from Stonington, CT
[This review was collected as part of a promotion.] I have only had it for two weeks but I was pleased with the whole process from the purchase to delivery and now using it.
I wanted one that was similar to my old one without too many technological features. This met all my needs. I’m very happy with it.
I wanted one that was similar to my old one without too many technological features. This met all my needs. I’m very happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 26, 2024
Posted by: Worthy
from Billings, Montana
[This review was collected as part of a promotion.] I have been using it for just over a month and this is my first gas range and I could not be happier!
Written by a customer while visiting whirlpool.com
Customer Rating
1
It's Junk without the tech data.
on July 4, 2024
Posted by: JoJo
from Illinois
We've had this range about a year now, and the calibration always seemed to be off. I finally checked it against an analog oven thermometer and sure enough, it is at 340 degrees F when set for 350 deg. Now I've read through the pertinent manuals, and oven temp calibration is not covered anywhere. Come on Whirlpool!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 561125.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
works great
on July 6, 2024
Posted by: Linda
[This review was collected as part of a promotion.] works great ==the only thing I wished would be for a Manuel to show how to use the controls like the timer and other functions.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works good
on July 23, 2024
Posted by: Disappointed!
[This review was collected as part of a promotion.] This range came with the house we bought, I did not pick it out. Everything seems to work as it should. I am used to a smooth top electric range that is way easier to clean. It might just be the difference between gas and electric, but this gas cannot turn down low enough. I set a burner on low, and it still boils.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Must have!
on July 23, 2024
Posted by: AJ4500
[This review was collected as part of a promotion.] Amazing and couldn’t be happy with the purchase and product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com