Customer reviews from whirlpool.com
Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black
Average customer rating
4.4
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
650
4 Stars
261
3 Stars
102
2 Stars
22
1 Star
39
85%of customers recommend this product.
(
799 out of
937)
Customer Reviews for Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black
Customer Rating
1
Ridiculous
on January 3, 2024
Posted by: Treviews
It’s been a little over a year and my oven won’t light! How is this a new oven and it goes out after a year. So ridiculous! There should be at least a five year warranty included with all large appliances.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 4, 2024
Thank you for sharing your insights with us, Treviews. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 460352.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Range
on March 6, 2024
Posted by: OFD1
from Brawley, Ca.
[This review was collected as part of a promotion.] Seems to be a good range, everything works intuitively.
Only con is only two oven racks and they are not stiff enough. Too much "flex", lack of comfort to use.
Only con is only two oven racks and they are not stiff enough. Too much "flex", lack of comfort to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Mediocre at best
on March 9, 2024
Posted by: Egkchi
[This review was collected as part of a promotion.] Range was purchased about a month ago.
It's been used a quite few times and still emits a factory off gassing smell.
Temperature is not accurate. It says it's reached temperature but I have a separate temperature gauge in there and it usually 100 degrees different.
Stove burners are oddly placed and the gas regulator doesn't go to a low setting as expected.
It's been used a quite few times and still emits a factory off gassing smell.
Temperature is not accurate. It says it's reached temperature but I have a separate temperature gauge in there and it usually 100 degrees different.
Stove burners are oddly placed and the gas regulator doesn't go to a low setting as expected.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Buy something else
on March 11, 2024
Posted by: JoJo
[This review was collected as part of a promotion.] Burners are too close together, can't have 2 skillets on the stove at the same time. Oven cools slow, all items take longer to cook than directions state. Bottom drawer doesn't glide, rather clunks in and out.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirltop range
on March 16, 2024
Posted by: Lola
[This review was collected as part of a promotion.] Beautiful stove! Cooks efficiently. Love the griddle area! Oven is roomy and love how oven light automatically pops on whrn door is opened!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not a fan
on March 16, 2024
Posted by: Kasia
[This review was collected as part of a promotion.] I should have investigated this more.
It is hard to clean ;I have to take all the grates off
It hard to adjust the burners.
Both small burners are in the back.
Oven is great.
It is hard to clean ;I have to take all the grates off
It hard to adjust the burners.
Both small burners are in the back.
Oven is great.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features
on March 28, 2024
Posted by: DebS
from Amherst, OH
[This review was collected as part of a promotion.] I love the control panel and burner grates (as opposed to the old gird for each burner), as well as the different burners for specific cooking/simmering/warmer needs.
I notice the oven racks do not have many crossbars and appear less sturdy than my previous range, but that doesn't affect the overall performance.
I notice the oven racks do not have many crossbars and appear less sturdy than my previous range, but that doesn't affect the overall performance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO NOT BUY, leaks gas after less than three years.
on April 12, 2024
Posted by: chitown312
from chicago
less than three years old and it began leaking gas out of the back. the local gas company confirmed it was coming from the stove and not from the gas line or valve.
DO NOT BUY. We threw this piece of garbage away immediately. Also the plastic knobs were already falling off. Total junk.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 518453.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com