Customer reviews from Mattel Creations
Hot Wheels - Mario Kart Circuit Track Set - Multi
Average customer rating
4
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
95
4 Stars
46
3 Stars
14
2 Stars
8
1 Star
20
81%of customers recommend this product.
(
144 out of
177)
Customer Reviews for Hot Wheels - Mario Kart Circuit Track Set - Multi
Customer Rating
4
Super fun track set
on March 16, 2021
Posted by: sue28
from New York
We're having a lot of fun with this track set at our house.
Written by a customer while visiting Mattel Creations
Customer Rating
3
Looks great, struggles with extension packs
on December 28, 2019
Posted by: ToadRules310
from Malvern, PA
[This review was collected as part of a promotion.] My son got the circuit track set and extension packs (thwomp and piranha plant) for Christmas and LOVES them. The biggest problem we have encountered is that only the heavier, metal cars work when both extension packs are added to the circuit. The lighter, plastic cars cannot make it around the smaller turn due to the additional distance traveled. He's really bummed about this and it's forcing us to look into buying more of the metal cars - not something we really wanted to do right after Christmas!!
No, I would not recommend this to a friend.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Looked great in the box
on November 3, 2020
Posted by: Anonymous
from New york
We purchased for our daughter who is turning 4. We wanted to set it up as a big surprise gift for her in the morning. Well we went to assemble it and found a track to be broken. Not sure what we are going to do now
Response from Mattel CreationsBy mattel, November 4, 2020
We're sincerely sorry one of your tracks broke! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
5
Free review toy
on November 26, 2019
Posted by: Necey
from Maple Heights, Ohio
[This review was collected as part of a promotion.] I received this toy as part of my toy review and my son and daughters love it they play the toy every day when the come home from school after there home work is done and on the weekends it's a fur and easy to use toy that the whole family will enjoy.
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
1
Sad
on August 6, 2019
Posted by: Hotwheelscollector
from Aurora,il
I got this for my birthday with 1 add on and was soon dissappointed that you need both add ons in order to use them because it makes 1 side longer then the other. Set it up without and used it for less than 1 hour, come back another day and notice the track is disconnected because it broke underneath. Can not exchange at the store now because i threw out the huge box. Wanted a circuit to race 2 cars from time to time now i cant even do that.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, August 7, 2019
We're sorry to hear your track broke. Please reach out to our Consumer Services team for assistance. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting Mattel Creations
Customer Rating
1
Track broke after one use
on August 26, 2019
Posted by: Gary56
from Dallas, TX
As with several other reviews our track also split where it met the base. One use and done. No options to buy a replacement piece.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Consumer Services, August 28, 2019
We're so sorry it broke! Please contact our team so we can get you back to racing as quickly as we can. Our info is here: https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Creations
Customer Rating
5
Very nice
on November 12, 2019
Posted by: JENNIFER79
from Sebring, FL, United States
[This review was collected as part of a promotion.] Mattel - Hot Wheels® Mario Kart™ Circuit Track Set is very well made. It was easy to put together for my 10 year old. he loves it. It is a nice size not too small. It will last a while.
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
1
Issues
on December 25, 2019
Posted by: MeggieH
from Utah
[This review was collected as part of a promotion.] This was supposed to be the big Christmas gift for my two boys today. Instead of 2 long curves and 2 short curves we received 1 long curve and 3 short. We retro fitted a couple of other hot wheels track pieces but even still the whole track is wobbly and the cars fall off in other places where the connections are poor or unstable. For $80 this should have been a dream! Super disappointing.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, December 26, 2019
We're truly sorry for your disappointing experience. Please reach out to our team, and they'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Creations