Customer reviews from Mattel Creations
Hot Wheels - Mario Kart Circuit Track Set - Multi
Average customer rating
4
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
95
4 Stars
46
3 Stars
14
2 Stars
8
1 Star
20
81%of customers recommend this product.
(
144 out of
177)
Customer Reviews for Hot Wheels - Mario Kart Circuit Track Set - Multi
Customer Rating
3
Track Broke Already
on February 3, 2021
Posted by: Vixen4671
from Indiana
I bought this for my 4 year old for Christmas! First off, it is a cool track however it hurts my wrist after awhile. Secondly, the track broke already. So now we can only race 1 person
I would recommend this to a friend!
Response from Mattel CreationsBy mattel, February 5, 2021
We're sincerely sorry your track broke! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Broken tracks
on February 7, 2021
Posted by: KennyK
from CA
I bought this product along with other accessories to go with it as a Xmas present for my children. After less than 2 months of use, the large grey track portion broke at the connection point. After reading other reviews, it seems like a similar problem. Shame on Mattel for putting out such a shoddy, expensive product. I also see that many reviews raving about this product, but those are mostly people who got the product for free. For the price, this toy is totally not worth it.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy mattel, February 8, 2021
We're sincerely sorry your track broke! That's definitely not the experience we want for your family! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
5
Best car track we have ever had!
on August 2, 2020
Posted by: Melissakay
from Corpus Christi, TX, United States
[This review was collected as part of a promotion.] This Mario track is by far the best one I have ever seen! The cars go amazingly fast and my son absolutely loves it. What is so unique is it's also a game as you push the buttons to try and knock your opponent out of the race. The little mushroom is adorable and looks just like the video game. I highly reccomend this fun track for any kid, hours of entertainment!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
3
Great toy but not good quality
on January 15, 2020
Posted by: Kari1211
I bought this for my son for Christmas and a track piece has already cracked. He really loves to play with it but gets frustrated that the track won’t stay together.
I would recommend this to a friend!
Response from Mattel CreationsBy Mattel, January 17, 2020
We're sorry your cracked track doesn't leave mushroom for a fun race! Please reach out to our team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
5
It's a Me, Mario!
on August 7, 2020
Posted by: MamaOwl
from New York, NY, United States
[This review was collected as part of a promotion.] On your marks, get set, GO! Get ready to race Mario Kart fans! This awesome Hotwheels set comes with Mario and Yoshi. Grab some D batteries and follow the easy to read instructions to build your race track. Put your cars in place and turn on the motor, when you're ready press down on the mushroom button and send Mario & Yoshi speeding around the track. Feeling adventerous? Press down on the turtle shell button to try and send your opponent off track. The blue and red flags will start to go down as your racers go through the finish line. 1st one to get their flag all the way down (6 times around the track) wins! Or you can also race them continuously. Either way, this race set is sure to make Nintendo and Hotwheels fans super happy!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
4
Awesome but broke after a few days
on July 18, 2019
Posted by: Bblue2011
from Tampa, Florida
My son received this as a gift a few days ago and he loved it so much he has been playing non stop. Unfortunately, he hasn’t even had it for a week and one of the long tracks (part of the loop) is broken. Searched for the spare part everywhere and can’t find it. My kids weren’t playing with it excessively roughly but hoping at least it would last a few weeks. For such an expensive toy, would’ve hoped it would’ve lasted at least a week.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Consumer Services, July 22, 2019
Oh No! Please contact our team so we can replace the broken piece. We look forward to hearing from you: https://bit.ly/2sUbo6E
Written by a customer while visiting Mattel Creations
Customer Rating
3
Love it, but broke
on July 25, 2019
Posted by: add123
from Riverside, CA
My son received this as a gift less than a week ago. He’s only played with it a few times and one on the long loop tracks has broke where it connects to the base. We have a ton of hot wheels so disappointed that this broke after such light use.
Response from Mattel CreationsBy Consumer Services, July 31, 2019
We're sorry! Reach out to our team so we can get your son back to racing. You'll find our contact info here: https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Creations
Customer Rating
4
Fun toy but tracks breaking
on December 27, 2019
Posted by: MpJackson
from Kansas City Mo
My son was so excited for this toy he got for Christmas! He loves it but the cars keep falling off the track. After looking it over one of the tracks is already breaking and not fully securing to the base. Looking for replacement tracks but no luck. Not excited about spending more money on a product used for 1 day.
Response from Mattel CreationsBy Mattel, December 28, 2019
We're truly sorry that your experience wasn't a first place winner. Please reach out to our team, and they'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Creations