1. It's not a Samsung. I bought this phone because I had three Samsung A32 fail after their first update. 2. Since this isn't a Samsung, I finally learned how much Samsung is messing with (hijacking) the Android OS. 3. So what about this phone? Solid and does what it supposed to. Has some nice add-ons like using features with the entire phone to do things. Shake the phone a specific way and it opens the camera.
Written by a customer while visiting totalwireless.com
Customer Rating
1
Don't get it
on December 16, 2021
Posted by: Nope629
Sound is bad. Touch response is bad. Freezes regularly. Won't stay connected to wifi. Have had Samsung's prior this phone and can't wait to go back to them. Really awful phone
Response from totalwireless.comBy Total Wireless, December 17, 2021
Hi. This is Cristy from Total Wireless. Our sincere apologies for the inconvenience you've experienced with this phone. Let us check the device and ensure to provide you with a resolution. To better assist you, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will be happy to assist you.
Written by a customer while visiting totalwireless.com
Customer Rating
2
on December 21, 2021
Posted by: Anonymous
I had this phone less than a year and chargn port is ruined
Response from totalwireless.comBy Total Wireless, December 22, 2021
Hi. This is Marco from Total Wireless. We apologize about what happened to your phone. Allow us to check your account so that we can help you in resolving your phone's issue. To further assist you, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings you have left.
Written by a customer while visiting totalwireless.com