As a recent retiree and a former proficient user of Laptops during my career, I use the Flex 15 for taxes, social media, creating and storing documents, emails etc. Nothing to complex but absolutely love the dual touch pad and touch screen, no longer require a mouse.
This laptop performs flawlessly and I use it almost daily.
It took awhile to get used to the keyboard as it seemed really small, but now it is awesome. I just have a bit of trouble getting my finger on the backspace key as it seems to be in way over compared to my old computer...but getting used to that now also.
It froze on me so many times the first week that I ended up returning it to the store
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 11, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For tips to improve performance, please access this link https://support.lenovo.com/us/en/solutions/msh500101. In looking at freezing or slow performance, please refer to this link https://support.lenovo.com/th/en/troubleshoot/lpt000313. Also, our Lenovo Vantage app allows you to update drivers and BIOS, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
We also have an extensive portfolio of other products on our website. Please check out more options at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 855-253-6686.
the mousepad doesnt work at all while im gaming, good laptop for everything else but gaming, also terrible at reconnecting to wifi, takes an considerably long time to connect
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 13, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In regards to WiFi, please access this link https://support.lenovo.com/us/en/solutions/ht101634. In addition, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
The Laptop works great for the most part. The wifi tends to cut off the wifi on its on and it can be extremely Frustrating since the wifi itself is not an issue and my other devices never face this issue. Also the battery life is maximum 2-3 hours on a full charge with light to moderate use. This is terrible since the advertised battery life is supposed to be 10 hours. Shipping also took well over the the date posted.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 31, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. In regards to your WiFi, please access this link https://support.lenovo.com/us/en/solutions/ht101634. More specifically, in looking at frequent drops or intermittent wireless connection, please refer to this link https://support.lenovo.com/us/en/solutions/ht502846. Also, for your battery, please try utilizing some of the tools provided in this link https://support.lenovo.com/jp/th/solutions/ht063051.
In addition, our Technical Support team can be accessed at https://support.lenovo.com/us/en/.
I love this laptop to pieces, and my kids think it's a gem too! I love the versatility of it! The only thing I don't love is how little storage I have. I have to have a terabyte of a backup to store photos and things, and I just keep my laptop decluttered. :) This little thing is super speedy, and it's not too heavy and not too light!