Customer reviews from lenovo.com
Lenovo - Flex 15IML 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB SSD - Onyx Black
Average customer rating
4.2 out of 5
4.2
(35 Reviews)
Open Ratings Snapshot
Rating breakdown 35 reviews
5 Stars
20
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
3
92%of customers recommend this product. 
(
23 out of 25
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - Flex 15IML 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB SSD - Onyx Black
Customer Rating
1 out of 5
1
Poor
on August 13, 2019
Posted by: Uqayuittuq
from Canada
Verified Purchase:Yes
Hard to press the power button, plus the sound quality is not good..I regret getting this
I thought it would like the newer version!..
Response from lenovo.comBy Brittany_LenovoCustomer CareAugust 14, 2019
Thank you for taking the time to leave your comments and concerns in our Ratings & Reviews section regarding your Flex 15! We want to assure you that we take your feedback seriously. Comments from our customers help us to continually evaluate our current products and services, and if necessary, change to better accommodate your needs. We encourage you to write a detailed review. We'd love to hear from you!

Additionally, we have an extensive portfolio of machines that may be a better fit for you. We highly recommend checking out our product page at https://lenovo.com/us/en/ and receiving assistance from our sales team at 855-253-6686.


Thanks for considering Lenovo!
Brittany_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Super Specs for the price!
on August 11, 2019
Posted by: DLRe
from Vancouver BC
Verified Purchase:Yes
Unbelievable price for 16 G RAM and 512 SSD! So good! Screen is ok; doesn't get quite bright enough; colours not as rich not my old YOGA 2 Pro, but still good. Keyboard is great; fingerprint reader is awesome for quick login. A bit on the heavy side, but i'm getting used to it. Battery is not as good as expected for a 2019 device (that's why I'm only giving it 4 stars). If somehow the battery lasted longer than 4-5 hours, I'd give this 5 stars immediately!
I would recommend this to a friend!
Response from lenovo.comBy Brittany_LenovoCustomer CareAugust 14, 2019
Lenovo appreciates you taking the time to share your comments and concerns regarding your Flex 15. Lenovo takes our customer’s feedback very seriously. Comments from our customers help us to continually evaluate our current products and services, and if necessary, change to better accommodate your needs. We apologize for any inconvenience these issues may have caused.

Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:

https://support.lenovo.com/jp/th/solutions/ht063051

Additionally, we recommend utilizing our Lenovo Vantage app. This will ensure all of your drivers are up to date, and your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the following links below:

https://support.lenovo.com/by/en/solutions/ht505081

https://www.youtube.com/watch?v=e2_hmA_XHs0


If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products. Please let us know if this helps!

Thanks for choosing Lenovo. We appreciate your business!
Brittany_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Great system and processor for a great price!
on August 15, 2019
Posted by: Raj972
from Vancouver, BC
Verified Purchase:Yes
I wish it came with a Nvidia dedicated graphics card for this price.
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Battery
on September 11, 2019
Posted by: Anonymous
Verified Purchase:Yes
Battery runs down a bit too fast so you have to be really aware - but it's not too bad
Response from lenovo.comBy Kandyss_LenovoCustomer CareSeptember 13, 2019
Welcome to our Ratings and Review section! Lenovo appreciates all feedback whether it's good or bad. We want to make sure all customers have a superb experience! Customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.

Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:

https://support.lenovo.com/jp/th/solutions/ht063051

Kind Regards,
Kandyss_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Good Product
on October 3, 2019
Posted by: GeeCee
from Toronto, ON
Verified Purchase:Yes
Great product. Quality computer. Very fast, picture is clear. Adaptable and updates when it notices an issue
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Good quality
on November 1, 2019
Posted by: RAYH
from Toronto
Verified Purchase:Yes
Good quality and finishing. I use it as a developer machine.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Satisfied Customer
on November 11, 2019
Posted by: Husain G
from Toronto ON
Verified Purchase:Yes
Very good value for Money, Enjoying the product as it seems very robust
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Problems with my new laptop
on November 24, 2019
Posted by: Lisa Cullen
Verified Purchase:Yes
I bought this computer after checking ratings on many others and expected this to be good for my husband. After about a month the screen started to flicker and flash intermittently making it impossible to use. Maybe there is something electrically wrong inside. I am waiting to see about the warranty. I am very disappointed that I am having this trouble.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceNovember 25, 2019
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! Please utilize these links in regards to a flickering screen https://support.lenovo.com/hn/en/solutions/ht501290 https://support.lenovo.com/hn/en/solutions/ht500364. For further assistance, please contact our Technical Support team at https://support.lenovo.com/us/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
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