Customer reviews from sharkninja.com
Shark - APEX DuoClean Powered Lift-Away AZ1002-CR Bagless Upright Vacuum - Espresso
Average customer rating
3.8
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
52
4 Stars
14
3 Stars
12
2 Stars
12
1 Star
14
66%of customers recommend this product.
(
61 out of
93)
Customer Reviews for Shark - APEX DuoClean Powered Lift-Away AZ1002-CR Bagless Upright Vacuum - Espresso
Customer Rating
5
For serious cleaning!
on February 2, 2021
Posted by: HaydensMommy
from Los Angeles, CA
Gender:Female
It’s so interesting to see the poor reviews when I absolutely love my apex. I’m sure it’s like anything, some are probably a few lemons. Luckily mine is not. I’ve sucked up so much stuff with this thing and it continues to be a champ.
I would say it is a bit on the heavy side so I use it for my full house cleanings. I LOVE how it does carpet. I have super long hair and I shed like an animal, no more having to cut my hair out of the vacuum! I also use it on all my hard floors. I’ve even cleaned out our heater compartment with it. Overall I am a very happy customer and love the double brush roll. I have had to “clean it” maybe 4 times per year just for little things that actually get attached. Sometimes hair does get stuck in the corners but has not affected my suction.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Would love it except for the hose .
on February 7, 2021
Posted by: Gman
from Springfield , IL
Gender:Male
This vac has awesome suction , the connections snap together good . I like being able to transition easily from hard floors , rugs , and carpeting . The light on the wand is great . I would love this vacuum , BUT ... the hose is awful ! Can't even clean the couch . Has almost no stretch . Super short ! Ruins everything ! I don't feel like I can throw out my 20 year old canister like I wanted because I still need it for upholstery . I am looking for a add on hose to buy that would make it more useable , but no luck yet . Shark , please let me know what I can use !
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Used to live it!
on March 29, 2021
Posted by: Smr82169
from Cedar Lake, IN
Gender:Female
This vacuum worked great at first. Now the lights flicker off & now the rollers are not rolling. I paid what I consider a lot of money for this vacuum. In fact, I've never spent that much on a vacuum. Now I am considering throwing it away. At this point, I will not ever buy another Shark product and I will strongly recommend that no one else does either. Don't waste your hard earned money!
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
3
It works
on April 16, 2021
Posted by: Crystal
Had it for a couple of years now and this is my least favorite shark EVER.
EVERYTHING gets caught in it, I swear I spend half my time cleaning it out. Also, the floor level switch has been working improperly since it got here.
EVERYTHING gets caught in it, I swear I spend half my time cleaning it out. Also, the floor level switch has been working improperly since it got here.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Excellent suction
on April 24, 2021
Posted by: Grannma-G
from Everett, Wa
Gender:Female
Overall I love my Shark. Specifically because it's got excellent suction, getting so much more dirt and power hair, leaving you knowing all the dust and all is gone. This was really important for us due to allergies. However, this still needs you to cut and remove the hair and strings from your roller. It's clearly a inaccurate feature of the machine. I've also had to get 2 new parts sent to me as my vacuum wouldn't work otherwise, it just quit! But the replacement was fast. I'd buy this again.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Vacuum I've ever had!
on June 2, 2021
Posted by: JaymeS.
from North Dakota
Gender:Female
I've had this vacuum for atleast a year now, it's great! We've owning a few sharks and this one is well worth the money!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Velcro brush
on June 4, 2021
Posted by: mrsgknows
from Atlanta, GA
Gender:Female
The orange velcro bush no longer rolls the dog hair into the self cleaning brush. It just gathers the hair into a pile on the roller.
Written by a customer while visiting sharkninja.com
Posted by: Sherry
from Wichita Ks
Gender:Female
Verified Purchase:Yes
I have 3 Shark Vacuums. All 3 pick up great. Have 2 dogs & picks up Great.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com