Customer reviews from sharkninja.com
Shark - APEX DuoClean Powered Lift-Away AZ1002-CR Bagless Upright Vacuum - Espresso
Average customer rating
3.8
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
52
4 Stars
14
3 Stars
12
2 Stars
12
1 Star
14
66%of customers recommend this product.
(
61 out of
93)
Customer Reviews for Shark - APEX DuoClean Powered Lift-Away AZ1002-CR Bagless Upright Vacuum - Espresso
Customer Rating
2
Good for short time
on November 23, 2020
Posted by: noname
from Pittsburgh
Gender:Female
This is my second Shark and I thought it was a fluke that the first one broke and I upgraded to the Apex Duo Clean. I loved it.......until it broke. It just stopped turning...there was power and lights but the roller and suction quit. It was less than 18 months old and they said whatever was wrong wasn't covered. I think they are made to be temporary and don't even try to get a replacement part under warranty. Limited warranty means "whatever is wrong, isn't covered".
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Waste of money
on November 25, 2020
Posted by: Pessed off buyer
from New York
Gender:Male
Machine works ok. The bagless canister bottom breaks making it useless. When using the attachments, machine falls over. Top heavy and if it hits you will cause damage. Besides that machine will not travel easy when using attachments. Gets caught on cord
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Very disappointed
on November 25, 2020
Posted by: Deejack
from Schuylkill haven pa
Gender:Female
Brought this sweeper about 3 months ago. Very upsetting. My back hurts after every use. When detaching the wand to get along baseboard and where the vacum doesn't get is horrible. The hose is soooo short and the attachment does not pivot to allow you to stand straight when using. My Dyson of over 10 yrs was much more user friendly.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Unreliable - multiple units burned out
on January 31, 2021
Posted by: Wishihadagoodshark
Gender:Male
This vacuum is great...when it works. I've gone through 2 vacuums in just over a year now. They randomly just stop working. Seems the motors just straight up die and cannot be revived. Literally on my third one in less than 2 years. I will never buy another shark product and just want my money back. Also, the roller that "never clogs"...Definitely clogs, just not as much as others on the market.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
2
One major flaw
on August 20, 2021
Posted by: Sandy
from OHIO
Gender:Female
This vacuum does what it should as far as suction. But why on earth do they give you such a short hose? Any idea how often this tips over because you are trying to vacuum something like a car? It just does not reach a reasonable length, and who has the strength to just carry the top around while already exerting energy to sweep with the wand. I just honestly don't get it. Not to mention the long stift shaft is very awkward trying to bend in certain areas. Yes, sharks DO suck well, but they leave a lot to be desired for people who have health issues, and not a lot of energy to constantly stop the vacuum from tipping or becoming unstable. That is my honest review. Is there a soft extension hose? It would really help!
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Can’t find a better vacuum.
on November 18, 2021
Posted by: arixchristine
from Oregon
Gender:Female
I’ve had this vacuum for a couple years. I’ll start by saying I have six dogs (3 big, 3 little) and three cats. And we live in the country with dust, dirt, pine needles.. you name it. This vacuum takes care of the hair no problem. I rarely have to cut anything out of it and there is never any issue with the long husky hair. I’ve tried a few lighter vacuums (this one is on the heavier side) and always end up grabbing my shark and re vacuuming. This vacuum has the best suction no doubt.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful suction
on November 22, 2020
Posted by: ccc8
from Chinook, Montana
Gender:Female
I bought this at the beginning of the year, 11 months ago. My very first time using the vacuum I was disappointed, I thought it was clunky and chunky, I thought the hose was tight and hard to stretch to those hard to reach places. When you lifted away the bin I couldn't hardly control the vacuum anymore because the brush roll would just run away from me. All that aside, I just needed to learn how to use it properly and adjust to it. Now I cannot recommend this vacuum enough! No dirty left behind!! The light on the floor base and hose head are my favorite features, it is so nice to be able to see in those dark place that dirt is hiding where you wouldn't see it before. I have 2 dogs and I have 24in hair myself, I swear to you I have NEVER had a hair clog nor have I had to unwrap hair from the brushes. The dust bin is so big compared to my previous vacuums and so easy to dump! The cord is a good length too. Rinsing the filter is easy, and wiping out the brush roll to keep it working perfectly is such little effort in my book. If you get this vacuum I suggest you allow a small grace period while you learn the ropes and may be adjusting from a different vacuum. Shark Apex really is the perfect vacuum once you get the hang of it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Waste of money
on November 25, 2020
Posted by: Pessed off buyer
from New York
Gender:Male
Machine works ok. The bagless canister bottom breaks making it useless. When using the attachments, machine falls over. Top heavy and if it hits you will cause damage. Besides that machine will not travel easy when using attachments. Gets caught on cord
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com