Customer reviews from sharkninja.com
Shark - APEX DuoClean Powered Lift-Away AZ1002-CR Bagless Upright Vacuum - Espresso
Average customer rating
3.8
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
52
4 Stars
14
3 Stars
12
2 Stars
12
1 Star
14
66%of customers recommend this product.
(
61 out of
93)
Customer Reviews for Shark - APEX DuoClean Powered Lift-Away AZ1002-CR Bagless Upright Vacuum - Espresso
Posted by: swoosh
from Kansas City. MO
Gender:Male
Verified Purchase:Yes
I absolutely love this vac....has great features and good suction. It wouldve gotten 5 stars if the ergonomics were a little better (if the weight/dust bin was lower). Other than that, love it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Karen
from TN
Gender:Female
Verified Purchase:Yes
We love our new Shark® APEX® Upright Vacuum. It's a major upgrade with its power and multiple attachments. It's light and easy to push - it glides and swivels. I love the many functions and attachments designed for precision cleaning.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Mags
from Newark DE
Gender:Female
Verified Purchase:Yes
We have had this vacuum cleaner for a month, used every attachment, and it has not failed to perform beautifully! We have used Shark vacuums for decades but this is the best by far. It is much quieter than other vacuums and picks up everything from long dog fur to dog food pieces, etc. It is easy to clean and maintain as well. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Love the suck... but the beast is unwieldy
on January 18, 2022
Posted by: MoJo Rising
from Maui
Gender:Female
The features of this vacuum are fantastic. I love the onboard tools. I love the light when vacuuming. I love the light when you lift out the handle. The vac looks nice. The HUGE turn off for me is that you need to be a linebacker in order to steer the vacuum. Big drag. What weightlifter designed this thing? I am a strong woman and turning this vacuum is not fun.
Written by a customer while visiting sharkninja.com
Posted by: Eeyoreflower
from Winder, Georgia
Gender:Female
Verified Purchase:Yes
I love the suction ability on this vacuum. I also like the "headlight" when you use the brush. I wish the hose was more flexible, and stretchy. It would make it easier when using the attachments. The "under the couch or appliances" attachment works pretty good.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
"Deep cleans every surface without the hassle of t
on August 10, 2025
Posted by: renawildbloom_6274
The Shark APEX DuoClean is a powerhouse for deep cleaning. Its self-cleaning brushroll means no more pulling out tangled hair, which is a lifesaver in a home with pets. The DuoClean technology leaves both carpets and hard floors spotless, while the strong suction easily picks up everything from fine dust to larger debris. Maneuverability is smooth, the dust bin is generously sized, and the filtration system keeps the air fresh. Even with its powerful motor, the noise level is comfortable enough to use daily.
Written by a customer while visiting influenster.com
Customer Rating
5
Must Have
on August 28, 2025
Posted by: karenm1224_7386
I love shark brand! It cleans everything efficiently and so easy to move from carpet to tile the desk capacity is wonderful and it never loses suction
Written by a customer while visiting influenster.com
Customer Rating
3
Money value and usefullness.
on October 15, 2025
Posted by: lovemenot_18_4754
It was just fine, it helps but not deep clean. Some stains at the floor sre still there the size is also just fine at the corner of your shoes stand. It is easy to clean when not in use. The power and the supply of Electric is also Standard.
Response from influenster.comBy SharkNinja, October 15, 2025
Hi there,
Thank you for sharing your experience with the APEX Upright Vacuum. We’re glad to hear you found it helpful and easy to clean, but we’re sorry to learn that it didn’t meet your expectations when it came to deep cleaning and performance. We’d love the opportunity to troubleshoot these concerns and help get your vacuum working at its best. Please reach out to our Customer Support team at 1-855-427-5127 so we can assist you further. Your satisfaction is important to us, and we’re here to help make things right.
Sincerely,
Shark Clean US
Thank you for sharing your experience with the APEX Upright Vacuum. We’re glad to hear you found it helpful and easy to clean, but we’re sorry to learn that it didn’t meet your expectations when it came to deep cleaning and performance. We’d love the opportunity to troubleshoot these concerns and help get your vacuum working at its best. Please reach out to our Customer Support team at 1-855-427-5127 so we can assist you further. Your satisfaction is important to us, and we’re here to help make things right.
Sincerely,
Shark Clean US
Written by a customer while visiting influenster.com