Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Average customer rating
4.4
(948 Reviews)
Rating breakdown 948 reviews
5 Stars
653
4 Stars
173
3 Stars
49
2 Stars
29
1 Star
44
88%of customers recommend this product.
(
798 out of
906)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Customer Rating
5
So fancy
on October 11, 2021
Posted by: Dryerperson1
from California
This is my first dryer and I am so happy! My favorite feature is when you clothes is dried it stops on it on. If you sent the cycle for 50 mins and it dries at 20 mins it automatically stops on its on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Holds a big load
on October 12, 2021
Posted by: loves to wash
from illinois
Hold at least twice as much as my old machine and works well
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t heat right out of the box
on October 12, 2021
Posted by: rsb74
from Chicago, IL
Dryer did not work upon installation … This is the second GE dryer in two months that didn’t work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 13, 2021
Hi there,
Thanks for reaching out. So sorry to hear about the issues that you've had here. Know that one of our agents will be reaching out over email to investigate further soon.
All the best,
Michael@GEA
Thanks for reaching out. So sorry to hear about the issues that you've had here. Know that one of our agents will be reaching out over email to investigate further soon.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to operate
on October 12, 2021
Posted by: Ann 312
from Belle Chasse, LA
Love how easy it is to use, some products take a degree to operate, this one is very simple
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it
on October 13, 2021
Posted by: GrayMare123
from Solon township
I am unable to locate the manual for it. It doesn’t seem to dry things all the way. Towels are always slightly damp. Is there something that I can do?
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
lowsy dryer doesnt work
on October 14, 2021
Posted by: MEMY SELF
but it a month ago it has been in operational for almost 1 month now cant use no parts
i have had 4 cancelled apointments now service shows up with no parts not even a fuse for it when repair order stares no power how can you repair a product when your service tech/doesnt carry parts for it.LOWSY SERVICE AND A LOWSY PRODUCT
i have had 4 cancelled apointments now service shows up with no parts not even a fuse for it when repair order stares no power how can you repair a product when your service tech/doesnt carry parts for it.LOWSY SERVICE AND A LOWSY PRODUCT
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 15, 2021
Hi there,
Thanks for taking the time to leave a review. We're sorry to hear about the issues you've had with your dryer and about the cancelled service appointments, we can understand how that would be frustrating for sure.
Know that one of our agents will be reaching out via email soon to investigate further.
Best wishes
Michael@GEA
Thanks for taking the time to leave a review. We're sorry to hear about the issues you've had with your dryer and about the cancelled service appointments, we can understand how that would be frustrating for sure.
Know that one of our agents will be reaching out via email soon to investigate further.
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Far too many options, sometimes damp items.
on October 14, 2021
Posted by: Srs100
from Germantown, Wi
Far too many heating options, occasionally damp items.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 15, 2021
Hi!
Thanks for your review and offering up your insight on the amount of options available on your unit. Sorry to hear that your clothing is not drying fully, we can understand how that would be frustrating.
We'd recommend taking a look at pages 12-14 in your Use and Care manual for some troubleshoot tips related to your dryer not fully drying your clothing: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf
If you need more details about the cycles and the settings available to you, you can see pages 7 and 8 of the above manual as well. Perhaps adjusting the cycle or the settings that you're using will help to ensure that your clothing is properly dried.
Hope this helps!
If you have other questions or concerns, you're always free to reach out.
Best wishes
Michael@GEA
Thanks for your review and offering up your insight on the amount of options available on your unit. Sorry to hear that your clothing is not drying fully, we can understand how that would be frustrating.
We'd recommend taking a look at pages 12-14 in your Use and Care manual for some troubleshoot tips related to your dryer not fully drying your clothing: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf
If you need more details about the cycles and the settings available to you, you can see pages 7 and 8 of the above manual as well. Perhaps adjusting the cycle or the settings that you're using will help to ensure that your clothing is properly dried.
Hope this helps!
If you have other questions or concerns, you're always free to reach out.
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Performance
on October 15, 2021
Posted by: mibor
from Warren, MI
The natural gas version of this dryer works well and has lots of selectable choices. One minor annoyance is that if you want extra drying time for your laundry you have to set it up manually at the end of the cycle, because the dry sensor would stop the process after about a minute or so on another cycle. Also, the vent filter is a little hard to clean and re-insert in the proper orientation, but that's not that big of a deal. Make sure the dryer is installed plum and level for best performance/no rattles in operation.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com