Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Average customer rating
4.4
(948 Reviews)
Rating breakdown 948 reviews
5 Stars
653
4 Stars
173
3 Stars
49
2 Stars
29
1 Star
44
88%of customers recommend this product.
(
798 out of
906)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Customer Rating
1
This dryer is made poorly.. Don’t recommend buying
on November 22, 2022
Posted by: Rodriguezcrew75
from Victorville
This dyer is made very poorly. Too much plastics. And they’re all cracking now. The side of the dyer door near the hinges is cracking and also the plastic panel that you press to select loads and start buttons are cracking and coming off.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, November 23, 2022
Hi there,
Thanks for taking the time to leave a review for your dryer. We're so sorry to hear about the issues you've had here with it, we're sure this would be frustrating to say the least. We do see that you've got a case set up in our system and that you've been working with your case manager towards a resolution. Happy to hear that they're helping as best we can. We've added your review here to your case to keep your case manager updated.
Thanks for your ongoing patience, it means a lot.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your dryer. We're so sorry to hear about the issues you've had here with it, we're sure this would be frustrating to say the least. We do see that you've got a case set up in our system and that you've been working with your case manager towards a resolution. Happy to hear that they're helping as best we can. We've added your review here to your case to keep your case manager updated.
Thanks for your ongoing patience, it means a lot.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Satisified
on April 11, 2020
Posted by: retfire
from Lompoc Ca.
Great dryer,dries faster than our other dryer. This dryer is very quite. The end of cycle alarm is a chime and not a loud buzzer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad dryer
on January 2, 2023
Posted by: Merc john
from New York city
Last 2 years a dryer should last much longer then that
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 4, 2023
Hello! Thank you for reaching out to us; we hope you are doing well! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. With this said, we would like to apologize for any inconvenience your dryer has caused you over the past two years. This is certainly not the experience we wish for our consumers to have, so please know that we’ll be happy to share this information with our product team.
Additionally, we’re confident our technicians can get you taken care of; therefore, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by visiting this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this helps, and we look forward to speaking with you. All the best – Matthew@GEA
Additionally, we’re confident our technicians can get you taken care of; therefore, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by visiting this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this helps, and we look forward to speaking with you. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
2 years old and now has no power!
on February 2, 2023
Posted by: tedf12
from ocean nj
dryer worked great for 2 years until today when there is no power to the unit. checked all obvious places for possible issues. very disappointing that an expensive repair is now necessary with such a new unit.
Features
5
Performance
5
Quality
1
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 7, 2023
Greetings!
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dryer is experiencing these power issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Adrian@GEA
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dryer is experiencing these power issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Is not heating
on May 3, 2023
Posted by: Alvarez95
from El paso
Dryer came malfunction, my dryer don't heat when i turn on
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 4, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are so sorry to hear that your dryer is no longer heating when turned on. We definitely understand the inconvenience this causes. We recommend resetting your dryer by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function and restore heating, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new dryer for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to Use (Part Deux)
on April 14, 2020
Posted by: JoMama Bessar
from San Juan Capistrano
Even without a flux capacitor, this machine will have your laundry dry in perfect time. Don’t think you’re smarter than the sensors. Only dolphins are smarter.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not What I expected
on April 21, 2020
Posted by: Monster 54
from North Providence,RI
I love the size of the dryer. Very disapointed in the drying cycles. When using the dryer cycles, dryer shuts off because of the humidity sensor. Have to always use a manual timed dryer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on May 4, 2020
Posted by: AWK50
from Piscataway, NJ
Clean, easy to operate, excellent features and last, but not least, quite. It is excellent value for moneyk.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com