Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Average customer rating
4.4
(948 Reviews)
Rating breakdown 948 reviews
5 Stars
653
4 Stars
173
3 Stars
49
2 Stars
29
1 Star
44
88%of customers recommend this product.
(
798 out of
906)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Customer Rating
1
DO NOT BUY
on February 21, 2021
Posted by: Willyhabs
from Toledo Ohio
Worst product ever gas dryer heats when it want to had 2 service calls on it already and it’s not even a year old yet
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 22, 2021
Hi Willyhabs - We're so sorry to hear of your gas dryer experience and know this must be frustrating for you. If you would like us to look into this further, you are welcome to reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include your review information, your name, address, phone number and the model and serial numbers for your dryer. We appreciate your feedback and look forward to hearing from you. - Sharon @GEA
Please be sure to include your review information, your name, address, phone number and the model and serial numbers for your dryer. We appreciate your feedback and look forward to hearing from you. - Sharon @GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT VALUE/PRICE
on February 21, 2021
Posted by: J Weber
from Chicago, IL
We really love this product, the dryer works great! Extremely easy to use and fast. I'd give this product an A+ and would buy it again. So happy we bought it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
It dries our laundry
on February 21, 2021
Posted by: ContentIGuess
from Princeton, NJ
This dryer does what it is supposed to do. It replaced a dryer that was not drying our laundry. So, the fact that it does its main job is what matters most. There are just two little things about it that are a little irritating. 1) The lint trap. Tiny bits of debris collect not inside the lint trap but under the lint trap. You need a really skinny vacuum attachment to clean that area. 2) Constant low-volume high pitch sound. The dryer makes a high-pitched noise all the time. It's not loud, so you only notice it in the laundry room. But it's not silent.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Eliza@GEA, GE Appliances, March 26, 2021
Hi there, thank you for taking the time to share your review. We truly appreciate you choosing this fantastic gas dryer for your home and are so glad that you have been impressed with the efficient drying performance that has to offer! Thank you for your helpful feedback regarding the design of the lint filter and the operating noise. We apologize for any inconvenience this has caused for you and will be sure to share your comments with our product design team for improvement. We are also happy to tell you more about the operation of the lint filter and offer you some tips in cleaning it!
Your dryer's Removable Up-Front Lint Filter is conveniently located in the front of the dryer and is easy to remove for cleaning. Your dryer also features a helpful "Clean Filter" reminder that appears after each cycle is finished and will stay on the display until the next load is run. We recommend that the lint filter is cleaned before or after each load. A waxy buildup may form on the lint filter from using fabric softener sheets. This can be removed by washing the lint screen in warm, soapy water, and then drying it thoroughly and replacing it. If you have been cleaning your filter on a regular basis and are noticing excessive lint under the lint trap or a change in your dryer's performance, you may need to vacuum the lint from the dryer lint filter area. To clean the area under the lint filter you should first unplug the dryer and then use either a vacuum with the hose attachment or you may find an appliance brush to be easier. We do offer a helpful brush set that is specifically designed for hard-to-reach areas found on dryers and venting! Should you be interested, you can learn more about our appliance brush set (PM14X10056) on GE Appliance Parts & Accessories site here: https://www.geapplianceparts.com/store/parts/spec/PM14X10056?SpecType=SpecType.
Your feedback is very valuable to us and plays a key role in our ongoing commitment to enhancing your experience with your appliances. We sincerely hope that this information is helpful for you and look forward to continuing to support you with your appliances in the years to come. Thank you for being a part of the GE Appliances family! -Eliza@GEA
Your dryer's Removable Up-Front Lint Filter is conveniently located in the front of the dryer and is easy to remove for cleaning. Your dryer also features a helpful "Clean Filter" reminder that appears after each cycle is finished and will stay on the display until the next load is run. We recommend that the lint filter is cleaned before or after each load. A waxy buildup may form on the lint filter from using fabric softener sheets. This can be removed by washing the lint screen in warm, soapy water, and then drying it thoroughly and replacing it. If you have been cleaning your filter on a regular basis and are noticing excessive lint under the lint trap or a change in your dryer's performance, you may need to vacuum the lint from the dryer lint filter area. To clean the area under the lint filter you should first unplug the dryer and then use either a vacuum with the hose attachment or you may find an appliance brush to be easier. We do offer a helpful brush set that is specifically designed for hard-to-reach areas found on dryers and venting! Should you be interested, you can learn more about our appliance brush set (PM14X10056) on GE Appliance Parts & Accessories site here: https://www.geapplianceparts.com/store/parts/spec/PM14X10056?SpecType=SpecType.
Your feedback is very valuable to us and plays a key role in our ongoing commitment to enhancing your experience with your appliances. We sincerely hope that this information is helpful for you and look forward to continuing to support you with your appliances in the years to come. Thank you for being a part of the GE Appliances family! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality Item at a Great Price
on February 21, 2021
Posted by: Papa Dukes
from Lockport, NY
Great replacement for old worn out dryer. Great selection of options and shows dry time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Sensors? Doesn't dry....
on February 22, 2021
Posted by: Marquex
from Chi town Burbs
Whatever cycle I use dryer turns off within 2 -3 minutes of running. Clothes wet. Only cycle that drys clothes is manually setting @60 minutes on highest temperature. !
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 23, 2021
Hi Marquex - We're so sorry to hear of this difficulty with your dryer and want to apologize for any inconvenience. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you soon. - Sharon@GEA
We hope this is resolved for you soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my dryer
on February 23, 2021
Posted by: Zuzupetal
from Elgin, Il
Purchase a new home got new appliances chose GE. As always a good experience from the cost to the functionality to the look of the item
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on February 23, 2021
Posted by: Queteeone
from Upper Marlboro
The dryer works well. I have had it a few months, so the jury is still out.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice dryer
on February 23, 2021
Posted by: Sharyn1
from Chicago
The only problem we have had was the heat sensor. Many loads finish but the clothes aren't completely dried.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com