Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Average customer rating
4.4 out of 5
4.4
(948 Reviews)
Open Ratings Snapshot
Rating breakdown 948 reviews
5 Stars
653
4 Stars
173
3 Stars
49
2 Stars
29
1 Star
44
88%of customers recommend this product. 
(
798 out of 906
)
Best Buy Privacy Policy
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Customer Rating
1 out of 5
1
Figure in a warranty with purchase
on February 13, 2023
Posted by: jumpsuitelvis
from Oregon
2 1/2 years old replaced heating element 1 1/2 in and now NO POWER. ZIP. ZILCH. NADA. Good thing GE isn't making this piece of crap any more...Sorry GE, truth hurts. DO you see a pattern here?
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Tierra@GEAGE AppliancesFebruary 14, 2023
Hi,

Thank you for posting this review. We appreciate all feedback.

We're very sorry that you're having issues with your dryer. We get the frustration and this is not the experience we want for you.

You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm

Have a great day. - Tierra@GEA


Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
GREAT Dryer!
on September 14, 2023
Posted by: Gangee
from Canton, OH
I love my new GE Dryer! It dries so quickly and efficiently, and it's modular look is very appealing. Also, the many
drying options are a fantastic upgrade to my old dryer!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Dryer has intermittent heat on/off issues.
on June 21, 2024
Posted by: Perris1
Dryer has intermittent heat on/off issues. Can take 4 attempts to dry a load.
Response from geappliances.comBy MichaelGE_AppliancesJune 21, 2024
We hate to hear that your dryer is taking so long to dry a load. We want to help. We suggest taking a look at the article below for tips to improve drying performance.

https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058

If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
They still build em like they used to1
on June 22, 2024
Posted by: Joshmv78
from California
This dryer gets used still works like new after almost 3 years of being used between 4 to 6 times a day, EVERYDAY.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Works like a charm!
on August 5, 2021
Posted by: Gertie1277
from Madison, WI
This dryer is a dream! Lots of wonderful features and a huge drum.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Fantastic! Couldn't be Happier!
on June 8, 2020
Posted by: k220
from Orange County, CA
Love all of the features! I appreciate the size! Great product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
p,o,s,
on September 9, 2020
Posted by: jaak
from franklin square ny
used the dryer 6 time work fine nott for the 7 the contrl is flashig and take no orders need the conpiuter waitig for parts for 5 weeks you teal me if is write
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Wont Start During the Third Month of Operation
on November 8, 2020
Posted by: CJT2003
from West Islip NY
Purchased this dryer in June, woke up November 8 to the control panel lights blinking. Searched the owners manual and it said to check the circuit breaker, circuit breaker fine. All other issues listed in the manual don't pertain to my machine. GE's website says the personality settings have to be reset. I did that but it doesn't say what to do after one sets it to number two for a gas dryer. There isn't a reset button listed on the panel or anywhere on the machine. Tried to make a service appointment online and the website says nothing available to until January, which I think is outrageous if that is true. Have to call the 800 number to see what can be done. If it can't be fixed, under warranty, I will change my rating to zero stars and never buy a GE appliance again.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Sharon@GEAGE_AppliancesDecember 4, 2020
Hi CJT2003 - We are truly sorry to hear of the difficulty with your dryer and for the inconvenience this has caused. We can understand how frustrating this would be for you. Please take advantage of your warranty and schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm

Thank you for taking time to share your feedback.- Sharon@GEA
Written by a customer while visiting geappliances.com
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