Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Average customer rating
4.4
(948 Reviews)
Rating breakdown 948 reviews
5 Stars
653
4 Stars
173
3 Stars
49
2 Stars
29
1 Star
44
88%of customers recommend this product.
(
798 out of
906)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Customer Rating
1
Doesn’t dry completely.
on March 22, 2022
Posted by: Love my washer everyday
from California
No matter what setting I use the dryer shuts off before the clothes are dry… very frustrating. Damp clothes are subject to mildew.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 25, 2022
Oh boy, we're so sorry that your dryer is turning off before the cycle is complete, leaving damp items to sit. This would be very discouraging and we completely understand your frustration.
It's possible that this is happening because your dryer isn't level. If this is the case, move dryer to an even floor space or adjust leveling legs as necessary until even. If you discover that it must be something else, then we encourage you to review the troubleshooting tips for this issue on page 13 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf&_ga=2.150984374.1494324533.1647957913-1084580016.1645804717.
We hope this is helpful. Let us know if you need anything else - we're glad to assist. Best, Kelsey@GEA
It's possible that this is happening because your dryer isn't level. If this is the case, move dryer to an even floor space or adjust leveling legs as necessary until even. If you discover that it must be something else, then we encourage you to review the troubleshooting tips for this issue on page 13 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf&_ga=2.150984374.1494324533.1647957913-1084580016.1645804717.
We hope this is helpful. Let us know if you need anything else - we're glad to assist. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Dries fast and consistently
on March 23, 2022
Posted by: Amy WBL
I love the way the selections thoroughly dry my clothes. Simple to use and easy to clean the lint screen. So far so good after a month of heavier use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Dries quickly and is not noisy
on March 26, 2022
Posted by: Pansmom
from Morris county nj
So far I’ve had the dryer 2 months, and it gets used at least 2x a day…it’s quick, noise level is low and it is very user friendly for my kids to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on April 6, 2022
Posted by: juleju6463
from Desert Hot Springs, CA
Love this dryer! Love the glass door and the easy settings! Works great and dries clothes fast!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
GREAT LOOKING
on April 6, 2022
Posted by: NEWHOUSELONDON
from LAS VEGAS, NV
I WAS SO EXCITED WHEN THIS GOT DELIVERED IT HOLDS TONS OF CLOTHES THE ONLY PROBLEM IS IF YOU WASH TOWELS AND SHEETS NO MATTER IF THERE IS A LITTLE OR BIG LOAD THE SPIN CYCLE WILL NOT SPIN AND IT JUST KEEPS ADDING WATER TO RESET IT. SO EVERYTIME I HAVE TO PULL OUT SOAKING TOWELS AND REARRANGE AND THEN SPIN THEM. SHOULD NOT HAVE TO DO THIS UGH
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, April 7, 2022
Hi there,
Thanks for taking the time to leave a review. Happy to hear that you really like your new washer! If you're finding that your unit is getting out of balance, take a look at the loading tips in your Use and Care manual.
You may also want to take a look at the following article to see if it helps too: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445&_ga=2.118416716.434613377.1649329716-1357790277.1649329716
We do hope this is helpful for you!
All the best,
Michael@GEA
Thanks for taking the time to leave a review. Happy to hear that you really like your new washer! If you're finding that your unit is getting out of balance, take a look at the loading tips in your Use and Care manual.
You may also want to take a look at the following article to see if it helps too: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445&_ga=2.118416716.434613377.1649329716-1357790277.1649329716
We do hope this is helpful for you!
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Efficient
on April 13, 2022
Posted by: smjohn
from Livonia, MI
I love the efficiency of my new dryer. Gets my clothes dry fast! The only thing I don't like is how noisy the drum is at first start. Once the machine heats up, the noise is gone.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
When it works, it was good
on April 17, 2022
Posted by: Apie24
from Illinois
This product is less than mediocre. It is unreliable and needed service 2ce in the first 2 months.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 22, 2022
Hi - Thank you for reaching out to us and sharing your experience with your GE dryer. We are deeply sorry to hear you feel the dryer is less than mediocre due to the need to have service twice and your concern that the unit is not reliable. This is not the type of review we expect to receive and encourage you to please call service again at 1-800-432-2737 if you are continuing to have issues. The last record of service we have is back in November and we certainly don't want any issue to continue unaddressed. Please accept our apologies for any inconvenience or disappointment this may have caused you. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on April 23, 2022
Posted by: Cherokee22
from St.Charles Parish, Louisiana
I love everything about this dryer. Looks, features, everything!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com