Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Average customer rating
4.4
(948 Reviews)
Rating breakdown 948 reviews
5 Stars
653
4 Stars
173
3 Stars
49
2 Stars
29
1 Star
44
88%of customers recommend this product.
(
798 out of
906)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Customer Rating
4
Not perfect
on January 10, 2022
Posted by: Anonymous
from Lemoore California
The sensor says things are dry before they really are. I plan to try dryer balls to see if that helps with the load catching into a big wad.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer
on January 12, 2022
Posted by: Devboy
from St Louis
Great dryer love all GE Apploances will always purchase
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Runs quiet
on January 13, 2022
Posted by: Stupid question Dryer
from Milwaukee, WI
Not crazy about the door handle on top. Didn't realize when purchased.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Not all features worked out of the box.
on January 15, 2022
Posted by: Miles2022
from Minneapolis
Instructions were not very good. Not all features worked out of the box. We still need to have a repair scheduled. It also seems very loud compared to our last dryer.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, January 20, 2022
Hi there - We are so sorry that your new dryer is not working properly, that it is operating loudly, and that the instructions are not satisfactory. This is not the ownership experience we want for you and we completely understand your disappointment.
Some noise from your dryer while its operating is normal, but your dryer may be making excessive noise because it's sitting unevenly. To remedy this, adjust the leveling legs. Instructions on how to do this can be found on page 16 of the Installation Instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-3000199.pdf.
We'll be sure to alert the appropriate team regarding your comments on the instructions. Thank you for your insight on this.
You can schedule a service appointment with a certified GE Appliances technician (who will be able to accurately diagnose and repair your dryer) online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-GECares (1-800-432-2737) Monday through Friday from 7 a.m. to 10 p.m. ET or Saturday and Sunday from 8 a.m. to 6 p.m. ET.
We hope this is insightful. Reach out to us directly if you have questions or concerns moving forward - we're always happy to help. Best, Kelsey@GEA
Some noise from your dryer while its operating is normal, but your dryer may be making excessive noise because it's sitting unevenly. To remedy this, adjust the leveling legs. Instructions on how to do this can be found on page 16 of the Installation Instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-3000199.pdf.
We'll be sure to alert the appropriate team regarding your comments on the instructions. Thank you for your insight on this.
You can schedule a service appointment with a certified GE Appliances technician (who will be able to accurately diagnose and repair your dryer) online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-GECares (1-800-432-2737) Monday through Friday from 7 a.m. to 10 p.m. ET or Saturday and Sunday from 8 a.m. to 6 p.m. ET.
We hope this is insightful. Reach out to us directly if you have questions or concerns moving forward - we're always happy to help. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent dryer
on January 15, 2022
Posted by: Aeroguy
from Arizona
Drys better and quicker than our old appliances.
It is also gentle on our clothing. Lastly it is loaded with features and runs quiet
It is also gentle on our clothing. Lastly it is loaded with features and runs quiet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features large capacity energy efficient
on January 16, 2022
Posted by: Satisfied 2022
from Rochester NY
Love this dryer and so many drying options and features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Most of my appliances are GE
on January 18, 2022
Posted by: Anthony A M
Most of my appliances are GE. I am very happy with GE and that is why I purchased this GE dryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great for price
on January 18, 2022
Posted by: Lydiap21
from Texas
I am pleased with this dryer though we did not always get along at first haha. For a long while it had a weird smell and occasionally still does, but the appliance guy I spoke with mentioned that it is normal, especially in the beginning. Overall, I would recommend this dryer though. Love that you can see through the door, so that my toddlers can watch haha.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com