Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Average customer rating
4.4
(948 Reviews)
Rating breakdown 948 reviews
5 Stars
653
4 Stars
173
3 Stars
49
2 Stars
29
1 Star
44
88%of customers recommend this product.
(
798 out of
906)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer with HE Sensor Dry - White on White/Silver Backsplash
Customer Rating
5
Great Features!
on December 4, 2021
Posted by: Hollllllls
from Boston, MA
Easy to use, looks great and is the perfect machine for small, medium and large loads!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dryer
on December 4, 2021
Posted by: Anonymous
from Michigan
I have owned this dryer for a month now. Best money I have spent in a long time. This dryer has great features drys clothes great. Big drum size is perfect for my queen size bedding
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on December 5, 2021
Posted by: Vjrg
from Fort Bragg California
Love all the features, the large capacity holds all my full loads.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
DO NOT WASTE YOUR MONEY. IF YOU DO BUY, BUY WARRAN
on December 8, 2021
Posted by: JENO3219
from INDIAN HARBOUR BEACH FL
ONLY LASTED A YEAR AND 6 MONTHS. BUY WARRANTY EXTENSION
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 13, 2021
Hello. We appreciate you reaching out to us, though we hate to hear you had an issue with the dryer not working properly only a year and a half after getting it. We know how frustrating that must have been to deal with, and it’s certainly not the positive ownership experience we strive to provide.
Our Laundry Products Design team will be informed of the trouble you had for future review. We do have troubleshooting tips on various possible issues with the dryer available, starting on page 12 of the manual. If that might be helpful for you, it’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf . If more specific troubleshooting information is needed, or you want to provide any additional feedback to our Design team, you are always welcome to reach out to us about the specific problem you had with the unit.
If service is needed on the dryer, that department is available at 1-800-432-2737 or an appointment can be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm if you prefer. We hope this matter is resolved for you as soon as possible, so you are able to enjoy your dryer without issue again. We’re glad to assist if you have any other questions or concerns. -Sarah@GEA
Our Laundry Products Design team will be informed of the trouble you had for future review. We do have troubleshooting tips on various possible issues with the dryer available, starting on page 12 of the manual. If that might be helpful for you, it’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf . If more specific troubleshooting information is needed, or you want to provide any additional feedback to our Design team, you are always welcome to reach out to us about the specific problem you had with the unit.
If service is needed on the dryer, that department is available at 1-800-432-2737 or an appointment can be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm if you prefer. We hope this matter is resolved for you as soon as possible, so you are able to enjoy your dryer without issue again. We’re glad to assist if you have any other questions or concerns. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the features
on December 8, 2021
Posted by: Gordy27
from Manteno, IL
We have only had a short time but like all the drying options and the quietness of dryer.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on December 8, 2021
Posted by: Kainaijamkam
from California
Great features drys quick gets the job done. Will recommen
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Large capacity dryer very high quality
on December 10, 2021
Posted by: thorsmom924
from Traverse City
Nice appearance, large capacity, lower noise level, several settings, highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Trouble with Clean Filter Sensor
on December 11, 2021
Posted by: TEwes
from Ca
We have cleaned vent, filter, washed filter, vacuumed filter tray, unplugged to reset and still the dryer automatically stops. So frustrating, has anyone else experienced this issue?
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 16, 2021
Hello. We appreciate you letting us know of your experience. We truly hate to hear you’ve had an issue with the dryer automatically stopping because of a filter sensor issue. We know how much frustration that must have caused, especially when you’ve tried several cleaning steps and resetting the dryer to resolve it. We’d like to assist with a resolution.
If you are running a sensor cycle in the dryer, the unit will try to detect the presence of a clothes load. If a load isn’t present, it is possible that the dryer will turn itself off then display the Clean Lint Filter reminder. Running a cycle with clothes may help. Reviewing the dryer to make sure it’s level and not tilted to the rear (where the sensor rods may not be able to sense the clothes) can also help in some cases. Checking the installation instructions to make sure everything with the ducting and exhaust system is properly installed may also be a good idea – those are linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-3000199.pdf . We also have a troubleshooting section in the manual on page 12: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf .
We hope that information is useful so you can get back to enjoying your dryer, but if you are unable to resolve this concern our service department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other inquiries or concerns, we are always happy to help. -Sarah@GEA
If you are running a sensor cycle in the dryer, the unit will try to detect the presence of a clothes load. If a load isn’t present, it is possible that the dryer will turn itself off then display the Clean Lint Filter reminder. Running a cycle with clothes may help. Reviewing the dryer to make sure it’s level and not tilted to the rear (where the sensor rods may not be able to sense the clothes) can also help in some cases. Checking the installation instructions to make sure everything with the ducting and exhaust system is properly installed may also be a good idea – those are linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-3000199.pdf . We also have a troubleshooting section in the manual on page 12: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf .
We hope that information is useful so you can get back to enjoying your dryer, but if you are unable to resolve this concern our service department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other inquiries or concerns, we are always happy to help. -Sarah@GEA
Written by a customer while visiting geappliances.com