Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
5
Love It!
on February 11, 2020
Posted by: Ken B 1962
from Newport News
Love the capacity flexibility and load sensing abilities.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on February 11, 2020
Posted by: mamaglo
from elkton, fl
It takes the guesswork out. It's quiet, very, very easy. i love the multiple wash levels and water levels correspond to size of laundry.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Arrived Broken: Parts on Backorder
on February 10, 2020
Posted by: insertnicknamehere
from texas
Might be a good machine, but it arrived broken and the part is on backorder. Should have just given me another new one.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Too early to know for sure!
on February 8, 2020
Posted by: a1cedotal
from Petal,Ms
Let me start by saying I’ve only owned this washer for 12 hours....but I’ve already done 10 loads! So I wanted to give my initial thoughts/comparisons to my previous washer & then I will update this review in 6 mos. So this model replaced a 7 year old 4.5 cf LG front load machine(I wish more reviewers would state their previous models as I feel that helps with the comparison on so many levels!). The previous machine cleaned clothes really well when it worked-but it seemed to always need repair-from day 1!!!. And there is no one locally that works on them so it was always a 4-6 week wait(with no washer). So when the drain pump went out Monday (the third time)I went to a local appliance store and they told me to stick with GE. Even over the more expensive Maytag! So that’s what I did. The tub on this machine is .5 cf bigger than my front loader but y’all even with the agitator it feels twice as big! This model has less options than my previous machine but honestly, I didn’t use but 3 of them anyway..The control panel is very user friendly and I had it connected to my WiFi in less than 5 mins. Love that I can fill the detergent reservoir and the machine will dispense the right amount. Also, nice being able to soak thing over night in my machine again! At first I thought something was wrong when I saw how much water it filled with(again that’s why I think it’s important to tell which type of machine replacing!)..as I never saw water in the tub with my fl..There are noises that this model makes that my previous one didn’t and vise versa. I was concerned it would be loud as the fl is pretty darn quiet but it actually is surprisingly quiet-the only time I can hear it is if the door is open and it’s in the spin cycle. But even then I have to be really listening for it! Now the most important thing...it cleans better than my front loader. Colors look brighter(didn’t even realize they were dingy!)and towels seem fluffier!! So these are just my initial thoughts and I will be updating again as I use it more. But so far I couldn’t be happier Wilma-that’s my machine’s nickname!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on February 7, 2020
Posted by: KimDelhi62
from Delhi, LA
Love my new washer. It's fast and efficient. The only thing I have problems with is getting the clothes out. I'm short and the tub is deep.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very DEEP Tub!
on February 6, 2020
Posted by: TexasDeb
from Dallas, TX
The tub is very large and DEEP! I am 5'6" and I have to stand on tip toes to reach items at the very bottom. The washer performs well, but is somewhat noisy when running.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
They really listen to customer reviews
on February 5, 2020
Posted by: Mommabare94
from Lakeland Florida
I really listen to customers reviews and fixed some of the issues that they were having on the previous model such as the Deep fill not having enough water now you can set it up to 3 gallons 6 gallons or Max full you have the option of setting your personal preferences for each setting including a time setting it is Wi-Fi smart connectivity capable it would be nice if the Wi-Fi smart capability was already in the system instead of a separate purchase cleans very well and I have three very big furry dogs it even does an amazing job removing dog hair from your clothes. my dislikes are the rinse cycle doesn't do well enough unless it is on deep rinse there is no way to control the signal volume for end of cycle ABCD and it is not short person friendly I'm 5-1 and have to stand on my tippy-toes to get anything out of the bottom overall I like my washer
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed in the performance
on February 3, 2020
Posted by: Deb J M
from Charleston, SC
Does not spin and drain well. When I wash a blanket or bedspread I have to manually ring out the water.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 4, 2020
Hello Deb J M - We're sorry for your washer difficulty and would like to provide you with some information that may help with the wet blanket and bedspread issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19289. We hope this helps!
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com