Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
5
Great Washer!’
on March 19, 2020
Posted by: Tressa1122
Washes cloths great, easy to use, I love the feature where it automatically put the right amount of laundry soap in for you!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not impressed:(
on March 19, 2020
Posted by: AshleeD22
from Cedar City, UT
This washer is so loud when it washes! My front loader I had before was never this loud! I love the large capacity but being short it’s hard to get stuff out! The thing I HATE so much is when it needs to balance! It sounds like someone is beating the sides and wakes my daughter up who is across the house! I do love the soap dispenser capacity! I wouldn’t recommend this washer at all!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
4
Value
4
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 23, 2020
Hello AshleeD22 - Thanks for your review. We're sorry for any inconvenience you've experienced with your washer. Please take a look at our following link which includes several videos, with audio recordings, to help you determine if what you are hearing is considered normal: http://products.geappliances.com/appliance/gea-support-search-content?contentld-21894
We value receiving customer feedback and will share your comments with our laundry design team. Thanks again.
We value receiving customer feedback and will share your comments with our laundry design team. Thanks again.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on March 17, 2020
Posted by: Cindytag
from Lubbock, Texas
The auto despense for soap and WiFi letting me know when the wash is done. The auto soak for different amount timed
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Spin is a Problem
on March 17, 2020
Posted by: Lama01
from Houston TX
You have to baby sit this washer because when it comes time to SPIN you never know whats going to happen. With my cheap Amana unit I never had to do this. The first big issue was washing 4 pairs and jeans and the washer ended up putting them in one big bundle and trying to spin it. Of course it sounded like the washer was destroying itself and I had to stop it and evenly space the wet jeans so it would spin smoothly. Then, every now and then the same thing happens, the washer cant seem to get the load right to spin without the basket banging against the machine freaking out. I do like the options, and the auto dispense of the soap. Another thing about this washer is it is very tall. Short people will need a step stool. I highly recommend going to the store and seeing it in person. Unless you get a great deal on this unit, I would not buy it again. PS the Wifi, I had to unplug and plug the unit back in to get it to connect after many failures setting up.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 18, 2020
Hello Lama01 - Thanks for posting a review on your washer. We're sorry for any inconvenience you've experienced and appreciate your feedback. We'll be glad to share your comments with our washer design team as we strive to continually improve our products. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 17, 2020
Posted by: SherryChris
from Fort Worth TX
This machine actually has the option to add enough water to cover the clothes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
I hate it
on March 13, 2020
Posted by: roxy10
from new jersey
The tub is too deep cant reach the bottom. Not enough water goes in and it does not spin dry. The clothes are always wet and have to re spin.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
1
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 16, 2020
Hello roxy10 - We're sorry for your washer experience. For more help with your concerns, please reach out to us by email at the following link: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact. We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not impressed...
on March 10, 2020
Posted by: Melissa78
This machine replaced a 17 year old, no frills machine that was down to one working cycle and I wish I could have that old machine back. This machine caught my eye because of the good reviews and it's high capacity. I wash a lot of blankets and figured this would be a great machine to do so, but it has proven otherwise. Old machine could handle a set of sheets and two thin blankets in one load. This one, not so much. It does a very poor job at balancing the load and the spin cycle is ineffective as a result. I had to take the entire load out, which was sopping wet, and run the blankets through the drain/spin cycle individually to get it to work right. I wouldn't recommend this machine for this reason.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 17, 2020
Hello Melissa78 - We're sorry for your washer experience. For more help with your concerns, please reach out to us by email at the following link: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact. We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
3
quiet
on March 10, 2020
Posted by: hambone33
from vermont
Nice quiet machine but does not do a good job cleaning my work clothes.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com