Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
4
I'm old
on March 30, 2020
Posted by: skip308
from metro Detroit MI
auto load sizing, s,m,l,xl. water level doesn't match guide. Clothes smell clean after washing.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Awefull
on March 28, 2020
Posted by: Stephanie1414
from Indiana
Hate it ! Doesn’t spin down most of the time. Bought a leveler and still won’t spin down. Small loads. Large loads. I’ve had to take out clothes in order for it to spin down. Even with one blanket it won’t spin. I’ve placed it at Max spin and still don’t spin down.
It’s a piece of $9ap. DO NOT RECOMMEND
It’s a piece of $9ap. DO NOT RECOMMEND
No, I would not recommend this to a friend.
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 30, 2020
Hello Stephanie1414 - Thanks for taking time to write a review on your washer. We apologize for any inconvenience you've experienced with the spin cycle. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features; large capacity
on March 25, 2020
Posted by: PoohMaw23
from Alamo, TX
I am so happy with the capacity of my machine. It washes large loads along with bedspreads & blankets very easily!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good!
on March 24, 2020
Posted by: Bentid2
from Baton Rouge, LA
I love the washer, except it doesn’t always spin the clothes without me having to rearrange them. I also, like to wash some delicates by themselves and it’s not real great on this either. It is great for large loads, quilts and blankets. I love that it self dispenses detergent. I love that it informs you how much wash time is left. Great washer, except for minor imperfections.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 24, 2020
Posted by: Naro
from San Diego California
Works great, sounds great, no issues with the product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
First GE product
on March 24, 2020
Posted by: Marcus582
from Rossville, Ga.
I just purchased my new GE washer. Instructions for use are a little confusing but im used to a mechanical knob type of washer. Hopefully electronics are long lasting. More to come.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Bump and Spin Nuisence
on March 24, 2020
Posted by: Scott0711956
from Oklahoma City, OK
Although the washing machine offers many fine features, the weak and overly sensitive tub becomes off balance too easily forcing the tub to bang along the sides of the inside of a the washing machine like a wild banshee. Needs a better balancing system. Very irritating having to move wet clothes and towels around during the spin cycle to keep it from banging the sides,
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 27, 2020
Hello Scott0711956 - Thanks for the feedback. We're sorry for any inconvenience with your washer. If the machine is overloaded, the clothes may not be able to move freely and may be more likely to throw the basket off balance. Also, the more the legs are extended, the shakier the washer will be during operation. Please view this video at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
We hope this helps. Thanks for your feedback.
We hope this helps. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on March 21, 2020
Posted by: Swacky
from Grove City, Ohio
Great machines that are quiet and quick. I can usually get a load washed and dried in an hour.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com