Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
5
Awesome
on May 4, 2020
Posted by: Whatttttt
from Arkansas
Very good experience and good customer service. Product works flawlessly so far!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome wash!
on May 4, 2020
Posted by: Wife2001
from Madison MS
Love it!
Color
Long wash
Cleaner clothes
Heavy duty
Color
Long wash
Cleaner clothes
Heavy duty
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible Machine
on May 2, 2020
Posted by: Bond007
from Greenwich, Connecticut
I have always purchase GE Everything. But this Washer is the WORST, JUST HORRIBLE A NIGHTMARE!!
1. You have to be a speed reader to read the LCD Screen. Why isn't this a more readable screen?
2. The Agitator looks like it is ripping apart my cloths.
3 Every time I open/close the top lid I have to shut the LCD display screen OFF, So annoying. Sometimes I need the lid space to put things on for loading my other storage area. Well when I put the lid down the LCD displays. If I open it up after using it the LCD goes on. Then I have to reach behind the open lid to shut the LCD off. Crazy!!
4. It has Magnets in it to perform the agitation. We if you are listening to an AM station you will hear the agitation!! No mention of this when you purchase it.
5. Times for washer are insanely long. Like 1½ hrs for a deep clean. For Cold water you don't use the cold setting, but choose TAP. Hard to figure what setting to use to wash your cloths.
6. Prior to this we had a GE Wizard which lasted 17 year before it died.
7. My wife and I hate this machine and it we could return it we would, Worst GE Product I have ever owned.
8. In March we need a New Stove. After 41 years I had to replace it. Looked at GE but price point wasn't their. Ended up buying a Samsung. Very happy with it.
9. The pull out draw for your soap, Pods or Softener always has a residue of water, probably a table spoon full or more.
I wish we never purchased this washer!! I don't say this lightly, but this is one thing my wife and I agree on.
1. You have to be a speed reader to read the LCD Screen. Why isn't this a more readable screen?
2. The Agitator looks like it is ripping apart my cloths.
3 Every time I open/close the top lid I have to shut the LCD display screen OFF, So annoying. Sometimes I need the lid space to put things on for loading my other storage area. Well when I put the lid down the LCD displays. If I open it up after using it the LCD goes on. Then I have to reach behind the open lid to shut the LCD off. Crazy!!
4. It has Magnets in it to perform the agitation. We if you are listening to an AM station you will hear the agitation!! No mention of this when you purchase it.
5. Times for washer are insanely long. Like 1½ hrs for a deep clean. For Cold water you don't use the cold setting, but choose TAP. Hard to figure what setting to use to wash your cloths.
6. Prior to this we had a GE Wizard which lasted 17 year before it died.
7. My wife and I hate this machine and it we could return it we would, Worst GE Product I have ever owned.
8. In March we need a New Stove. After 41 years I had to replace it. Looked at GE but price point wasn't their. Ended up buying a Samsung. Very happy with it.
9. The pull out draw for your soap, Pods or Softener always has a residue of water, probably a table spoon full or more.
I wish we never purchased this washer!! I don't say this lightly, but this is one thing my wife and I agree on.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on April 30, 2020
Posted by: ed68
GE has been and always will be a very good company for appliances,and I'm very happy with this item.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
to complicated
on April 29, 2020
Posted by: wvpandemp
from new london ohio
to tall wife has a hard time getting cloths out. she has a hard time programming it.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice washer
on April 29, 2020
Posted by: Nancz
from Glendale
I love the automatic soap dispensing. The ease of use of the washer. The only issue I have had is it gets out of balance easily.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
2 1/2 stars
on April 28, 2020
Posted by: cwat
Not what I wanted, tho I could have done a better job of shopping.
1. My previous GE washer died and due to coronavirus was unable to see the washer I was buying. I wanted something bigger than 3.5 cubic feet, but the 5.0 is too deep for 3/4 family members to use easily.
2. I did not give enough weight to the 1 star reviews based on problems with unbalanced loads. Washer is on cement slab and balanced, so I did not anticipate any problems. However, in spite of careful loading, I have had problems with large items and unbalanced loads, requiring multiple load redistributions.
1. My previous GE washer died and due to coronavirus was unable to see the washer I was buying. I wanted something bigger than 3.5 cubic feet, but the 5.0 is too deep for 3/4 family members to use easily.
2. I did not give enough weight to the 1 star reviews based on problems with unbalanced loads. Washer is on cement slab and balanced, so I did not anticipate any problems. However, in spite of careful loading, I have had problems with large items and unbalanced loads, requiring multiple load redistributions.
I thought about cutting my losses and offering it on Craigs list for cheap and buying a front-loader, but then I would feel it necessary to let the buyer know WHY I was selling it...
I wanted to be able to add extra water for wash and use a warm rinse, both of which I can do, but it IS necessary to add the water. My husband and I have watched more than one load wash, and the clothes that are above the water never change position so are never washed. I just use the whites setting for all non-delicate loads and pick my wash and rinse temps, spin cycle, and how much cleaning is needed. The cycle setting are unnecessarily complex (I miss my 22y/o GE washer). I don't think this can be excused by "technology is more advanced these days."
Having said all that, the washer works well for the most part. I know how to set the cycles and I leave the unbalanced issues to my husband to babysit, as he opposed the Craigslist cut our losses plan. I like the wifi thing though.
Having said all that, the washer works well for the most part. I know how to set the cycles and I leave the unbalanced issues to my husband to babysit, as he opposed the Craigslist cut our losses plan. I like the wifi thing though.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
great features
on April 28, 2020
Posted by: jess26
from Guthrie Ok
Love the washer. I am short, and being a deep washer, I cant reach the bottom.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com