Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.2
(732 Reviews)
Rating breakdown 732 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
36
1 Star
80
80%of customers recommend this product.
(
560 out of
701)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
1
Unhappy
on October 12, 2021
Posted by: Olveram951
from Riverside Ca
My washer was delivered damaged. The first day I used the washer it started cracking at the top. It does rinse, sometimes it does wash the cycle, it’ll take 2 hours for the cycle to be done, I have to hold the lid to lock. I can go on. This is the worst purchase I have ever made.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 13, 2021
Hi there,
Thanks for your review. So sorry to hear that your washer was delivered damaged and that you've had these issues with it. We can understand how this would be frustrating for sure. If your unit was delivered and you noticed damage to it, we'd recommend reaching out to your dealer to let them know.
If they are unable to assist, then we'd recommend reaching out to our service department through the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful.
Best wishes
Michael@GEA
Thanks for your review. So sorry to hear that your washer was delivered damaged and that you've had these issues with it. We can understand how this would be frustrating for sure. If your unit was delivered and you noticed damage to it, we'd recommend reaching out to your dealer to let them know.
If they are unable to assist, then we'd recommend reaching out to our service department through the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful.
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on October 14, 2021
Posted by: Rgibson4468
from Atlanta
I am very happy with my purchase. I did a lot of research and the GE was ranked #1 for washers with an agitator. My previous washer did not have the type of agitator that this one does and it did not get the clothes nearly as clean. I think the agitator is key in getting the clothes clean and smelling good!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on October 14, 2021
Posted by: Dunns
from CT
So far the product is awesome. Love it the product is very good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So Excited!
on October 21, 2021
Posted by: Janetlee933
from Florence, SC
Not only is my new GE washer beautiful but the features are amazing! I washed a queen size comforter in the extra large tub and loved the fact you could use a higher water level. It is so convenient to be able to pour the entire bottle of detergent to fill up the reservoir and it automatically will add the correct amount according to the load.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Price point
on October 21, 2021
Posted by: Villanow 123
from Lafayette, GA
Overall it seems to be a good washer for the price. It's a little too tall for my wife to reach the bottom of the tub.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 23, 2021
Posted by: Robinjax
from Yulee, Fl
I’ve been using this washer for about a month now and I absolutely love it. Love having all the options. Easy to learn how to use. Love having an agitator again!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Chris@GEA, GE_Appliances, November 22, 2021
Hello, thank you for taking the time to leave us with your feedback. We’re happy to hear that you have been enjoying your new washer. If you have any questions or concerns regarding it, please feel free to reach out to us any time as we're always happy and here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Washes the clothes so well
on October 27, 2021
Posted by: Jpaige
Washes all of my clothes extremely well. It makes them smells so good
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the smart dispense
on October 28, 2021
Posted by: Bamascott
from Scottsboro
Great washer. Love the features and color. The smart dispense is great, you fill with soap and the wash, it selects the amount of soap needed for the load. Has a digital readout to tell you when the soap is getting low. Large capacity washer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com