I didn't read reviews before I purchased this and I wish I had. The service technician that came out to my house told me this is a new design for GE - assume he knows what he is talking about. My washer stopped "working" after 9 months. The "piece" that switches the tub from agitate to spin is broken - maybe because I suffer the same protracted out of balance issues other people are complaining about. It is being repaired under warranty - so I am hoping that maybe the repair fixes the root cause of the balance issue. I can usually get an extremely full load to wash/spin - but if I try to wash one towel and 2 sets of sheets (1/3 load) it will never spin dry. The other annoying thing that another reviewer mentioned was when you reach your frustration level and manually unload and re-balance the load then put the washer on spin the VERY first thing it does is put two bursts of water into the tub / start the pump to pump out any water - but the putting water back in when you are tired and just want the load wrung out is really annoying.
Horrible product. Does not balance load correctly. Wash cycles take forever unless you have a tiny load. Runs cycle and if it can’t balance, ends cycle with clothes SOAKING wet. I have to manually wring out clothes.