Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
2
Buyer beware
on December 20, 2020
Posted by: PEI Jay
from Prince Edward Island
Lots of room and great features, had high hopes for this machine but constantly goes off balance you have to babysit the machine all it takes is an odd towel in the load to completely throw it off, but they do have good customer service I had the best repair man in PEI come out and clear some codes and tweak the machine until I figure out how these new machines work I’ll just keep an eye on it
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 6, 2021
Hello PEI Jay - We appreciate you taking the time to share your review. We apologize for the issues you've had with your washer and understand how this would be frustrating. We are glad you took advantage of your warranty and all is well now. Please don’t hesitate to reach out to us at the “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for your feedback. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
GE WASHER
on December 19, 2020
Posted by: Tammy Bloss
from Marysville WA
I hate this washer if I had seen it first I would have never bought it. It's way to big I can't reach the bottom of washer and I like to do small loads it goes off balance all the time!!!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Avery, GE, January 18, 2021
Hello Tammy Bloss,
We're so sorry for your washer experience and understand how the unbalanced issue would be frustrating. If the machine is overloaded, the clothes may not be able to move freely and may be more likely to throw the basket off balance. Also, the more the legs are extended, the shakier the washer will be during operation. Please view this video at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
We hope this information is helpful. Thanks for the valuable feedback. -Avery@GEA
We're so sorry for your washer experience and understand how the unbalanced issue would be frustrating. If the machine is overloaded, the clothes may not be able to move freely and may be more likely to throw the basket off balance. Also, the more the legs are extended, the shakier the washer will be during operation. Please view this video at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
We hope this information is helpful. Thanks for the valuable feedback. -Avery@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple but elegant looking washer
on December 14, 2020
Posted by: Mc0218
from Texas
I chose this washer for the agitator which cleans more efficiently than just the drum plus the deep fill option which even cleans better
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on December 12, 2020
Posted by: Sue231
from utica, ny
My washer was installed yesterday. I have done 13 loads of laundry in the last 24 hours! Works like dream! I love the Smart Dispenser feature!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Huge load capacity and great features
on December 11, 2020
Posted by: busymom1988
from Belen, NM
I needed a bigger washer capacity and had been holding off on purchasing a new washing machine. I wish I would have purchased this one sooner. I love how much laundry it holds and the features it has like the detergent dispenser. Laundry soap lasts so much longer now that the kids aren't putting to much in the loads.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
HUGE!
on December 10, 2020
Posted by: INW76
from Dublin, OH
I underestimated how deep the drum is! I can wash a TON of clothes at once. I love the features such as 75oz washing liquid tank, the various wash cycle options and the soil levels. This is by far the best washer I've ever purchased!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Our new washer
on December 10, 2020
Posted by: Neal1
from Grayson, Ga 30017
Washed a load of really dirty jeans they came out clean with a small amount of water used. Impressed of the quietness of the machine
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the features
on December 9, 2020
Posted by: Taehink
from Birmingham al
I really love how it works the features and the efficiency of the products
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com