Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
4
Nice washer
on February 3, 2021
Posted by: TnTmom
from California
I really like the new GE washer. We have the 5.0 CI with the agitator. It holds a lot of clothes. I really have to reach to get to the clothes at the bottom of the washing machine. I am not a fan of the machine picking the amount of water for each wash. I like that I can add 3 gallons, 6 gallons or to fill the washing machine for the larger loads.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice washing machine
on February 2, 2021
Posted by: LL57
from Illinois
We bought the washer dryer pair. We had a front load when we moved into our new house and we didn’t like it. On the first load I ran it leaked but luckily was just the discharge house had come partially off from shipping. So far we are happy with our purchase. Both washer and dryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Response from geappliances.comBy Emily@GEA, @GEA, February 26, 2021
Hello LL57! Thank you for your feedback and for being part of the GE Appliances family. We love to hear that you're happy with your new washer and dryer! We're sorry that it leaked on the first load. We see how this can be frustrating. If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe!
Emily@GEA
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
A Wonderful Machine
on February 2, 2021
Posted by: MarkTwain
from Ebensburg, PA
I have had no issues with this machine. Does every load of clothes as promised. And in the time it says it will do them. No complaints. Very glad we made this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Get Extended Warranty..Read Reviews
on February 2, 2021
Posted by: Dambuth
from Henderson
Balancing issues..complicated and excessive cycle options that seem to be manufacturer attempts to solve undesirable flaws. Fingers are crossed for now, but foresee maintenance or replacement as it continues to ROCK and BANG which results in hand wringing DRENCHED laundry
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 4, 2021
Hi Dambuth - Thanks for sharing your feedback and giving us a chance to help. If you are finding some of the clothes are wet, it's possible the incorrect cycle was selected. We suggest making sure the cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. Also, the wash load may have been out of balance. You can redistribute the load in your washer and then run through the Drain & Spin cycle. We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
In love!
on January 31, 2021
Posted by: AJC1987
from California
I absolutely love my new washer. I am a stay at home mom and I feel like im constantly doing laundry (because I am) and the cycle choice along with the pre wash station is amazing! I'm totally in love with this washer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, February 12, 2021
Hi AJC1987, we couldn't be happier to see you're loving your new washer! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Washer
on January 27, 2021
Posted by: Tobe54
from Spencer, North Carolina
Love this GE 5.0 cu ft washer. Easy to connect to wi-fi and sends a notification to your phone when cycle completes. Impressed with the Smart Dispense being able to hold enough detergent for multiple loads. Excellent cleaning abilities. Note: This washer is taller than some top loading ones and with the larger capacity requires a little effort for a small stature person to reach the bottom of the tub to remove items. Being 5'7" I've been able to handle this and still recommend this washer with 5 stars.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use and great features
on January 25, 2021
Posted by: RJB1AZ
from Surprise, AZ
This washer is the best thing I have purchased in awhile! Easy to use and love the smart feature. I would recommend this product. I haven't had issues other people have stated in reviews. I read the directions completely and followed them. So far so good after a month and it gets used just about about everyday. We have down loads full of towels, king size comforters....still no issues!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Emily@GEA, @GEA, February 4, 2021
Hello RJB1AZ! We appreciate your feedback and your recent purchase. We're happy to have you as part of the GE Appliances family. We are so glad to hear that your unit is working great. If you have any questions about your unit, feel free to reach out to us online at this link: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe!
Emily@GEA
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Most HAVE!!
on January 24, 2021
Posted by: Lecia1985
from Atlanta
I love my washer and dryer! The features on this thing are wonderful! Washes a load in 20 minutes! So I wont be all day trying to wash clothes and I have a large family!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, February 16, 2021
Hey Lecia1985, we couldn't be more pleased to see you're loving your washer and dryer! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com