Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
5
Great purchase
on April 28, 2021
Posted by: Sonnier
from Ellenwood, Ga
I love how I can connect my washing machine to the app and start it from anywhere. I also like how the water level is done and your clothes still get clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 29, 2021
Hi, Thanks for your purchase! We're so pleased to hear that you are happy with your new washer and we’re confident it will serve you very well in the coming years. Thanks for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
I guess it works fine
on April 28, 2021
Posted by: Keep looking
from CT
I’m 5 foot 4 and need a step stool to take the laundry out. Had I realized, I would not have bout it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 29, 2021
Hi, Thanks for choosing GE Appliances! We're so sorry for any inconvenience with having to use a stool to remove laundry from your washer tub. This would be frustrating, we know. It's great to hear your washer is working well and we'll be glad to share your comments with our laundry design team for future product design improvements. We wish you all the best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Easy to Use features!
on April 28, 2021
Posted by: Mjoballa
from Kansas
Easy to use!
Customizable wash times!
Requires less detergent and produces a better fresh smelling clean!
Customizable wash times!
Requires less detergent and produces a better fresh smelling clean!
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
To big for its britches
on April 28, 2021
Posted by: Helcunz
from Palatka fl
Just because the tub is big doesn’t mean it can handle the pressure
When you put in a comforter the machine starts to rockin and makes a horrible noise
Don’t be fooled by the size and you need a ladder to reach the clothes out of the bottom and I’m 6 foot three inches
When you put in a comforter the machine starts to rockin and makes a horrible noise
Don’t be fooled by the size and you need a ladder to reach the clothes out of the bottom and I’m 6 foot three inches
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 29, 2021
Hi, Thanks for providing a review on your washer. We're so sorry to hear of your difficulty with reaching the clothes at the bottom of the tub and understand how this would be frustrating. Here are some great tips that may help with the shaking and vibrating issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
We appreciate your valuable feedback and hope you stay in touch! - Sharon@GEA
We appreciate your valuable feedback and hope you stay in touch! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Washer and Dryer
on April 27, 2021
Posted by: CMSeaside
from Seaside, California
This smart washer and dryer works great. The drum sizes are huge and it gets the job done nicely.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
has nany cycles
on April 27, 2021
Posted by: Troy22
from Wooster, ohio
The washer works great and has large tub....................
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer extremely quite
on April 26, 2021
Posted by: Mike 1957
from North Ogden utah
We love our new washer and will definitely purchase a new one in the future
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Very loud
on April 26, 2021
Posted by: SHP123
from Huntsville
It’s much louder than our old GE washing machine. This was very unexpected.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 29, 2021
Hi there - Thanks for the feedback. We're sorry that your washer is louder than your previous unit and we do apologize. Please view the following link for a list of normal sounds your washer may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061
We hope this helps. Don't hesitate to reach out if any questions or concerns come up. Thanks again! -Mikayla@GEA
We hope this helps. Don't hesitate to reach out if any questions or concerns come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com