Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
5
Awesome deep tub. Lots of great features!
on August 10, 2021
Posted by: Star58
from Sebring Florida
Love my washer, you get what you pay for. I am very satisfied. Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice washer
on August 10, 2021
Posted by: C Miller
from Mora, New Mexico
My clothes look and feel clean. Nice deep tub. I like the water station and the smart dispenser adding the soap automatically is great. No complaints here!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on August 9, 2021
Posted by: tdf1
from arkansas
Old washer died, once new washer arrived we had about 7-8 loads to wash. Washer performed well and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks good
on August 8, 2021
Posted by: Tam68
from Binghamton, N.Y.
I like the looks of it, but when a load is out of balance, it cancels out and shuts off. And I have to start all over my wash.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, August 10, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the washer shutting off if it goes out of balance. We appreciate you providing us this feedback and we will pass it along to our washer product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
All
on August 7, 2021
Posted by: Ms Walker
from Norfolk Va
I enjoy my new washer and the experience I had buying it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 4, 2021
Posted by: Child Care Owner
from Hampton, Va.
We love the unique feature choices and it is wonderful to get back to an Agitator. Clothes are cleaner with the agitator and deep tub.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked for only two weeks!
on August 3, 2021
Posted by: Jean930
from Morrisville
The washer shakes and bangs violently when it starts the rinse cycle.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 4, 2021
Hello and thanks so much for your purchase! We're disappointed to hear your washer is shaking and banging when the rinse cycle begins and want to apologize for any inconvenience this may cause. Here is some information we hope will help with the issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
Here is a link for warranty service, in case it's needed:
https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. It's a pleasure having you in our GE Appliances family! - Sharon@GEA
Here is a link for warranty service, in case it's needed:
https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. It's a pleasure having you in our GE Appliances family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good features
on August 1, 2021
Posted by: Dcordell625
from Panhandle texas
I am very satisfied with my washer . It seems to do a good job cleaning
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com