Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
5
Love the brand
on August 24, 2021
Posted by: KathyD12
from Texas
I love the washer, has alot of features. I'm still learning how to work it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features that you actually use.
on August 24, 2021
Posted by: Curtis55
from Bradenton, Florida
We just sold our house that was only 3 years old and had to leave behind our washer and dryer. We didn't give it a second thought and ordered the same units for our new home with even new features that you will use both on the washer and especially the dryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 24, 2021
Posted by: Wil86
from Cleveland,Oh
I love sensing ability of the washer, the ability to load the exact amount of water that's needed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s Ok
on August 23, 2021
Posted by: Brihoh5
from Minnesota
This washing machine leaves grease spots on almost every article of clothing. But it also tangles up shirts and sheets so bad that the dryer doesn’t even get the wrinkles out. Another thing, a load of towels or bulky items such as bedding, throws the balance off so bad that it will not spin the load. Leaving me to wring out sopping wet items to dry on my deck. Not a super happy customer.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 25, 2021
Hi there, Thanks for reaching out and giving us a chance to help! If you are noticing grease spots on your clothing, here are some great tips to check out: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17309
Here is a link for warranty service, in case it's needed:
https://www.geappliances.com/ge/service-and-support/service.htm
To troubleshoot the tangling issue, we suggest viewing this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
We're sorry for the frequent out of balance loads. Please make sure the washer is leveled. Also, if the machine is overloaded, the clothes may not be able to move freely and may be more likely to throw the basket off balance. Viewing the short video in this link may also help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
We hope you find this helpful and wish you the very best! - Sharon@GEA
Here is a link for warranty service, in case it's needed:
https://www.geappliances.com/ge/service-and-support/service.htm
To troubleshoot the tangling issue, we suggest viewing this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
We're sorry for the frequent out of balance loads. Please make sure the washer is leveled. Also, if the machine is overloaded, the clothes may not be able to move freely and may be more likely to throw the basket off balance. Viewing the short video in this link may also help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
We hope you find this helpful and wish you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my washer so much!!!
on August 18, 2021
Posted by: CristyP
from Cleveland
I actually enjoy washing laundry now! I used to dread it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on August 16, 2021
Posted by: Fendermom63
from Waco, TX
Love the machine and the features. Hard to reach the bottom of the tub for short people. Would still purchase again.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
New washer
on August 16, 2021
Posted by: Kwacker
from Californis
Washes clothes great! So many settings! But if your short you’ll need a step stool to get the clothes out… it’s a deep fill
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best washer
on August 15, 2021
Posted by: ShaaSpace
from Leeds, Al
If you have kids this washer is for you! Cleans comforters and blankets with ease! Quiet and laundry smells so clean when done! You definitely get what you pay for!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com