Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1 out of 5
4.1
(738 Reviews)
Open Ratings Snapshot
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product. 
(
560 out of 706
)
Best Buy Privacy Policy
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
5 out of 5
5
Beautiful, efficient, AWESOME
on September 3, 2021
Posted by: Maws toy
from Mayo Florida
This pair was recommended by a friend who happens to work for Badcock and More in Perry Florida. Best advice I have ever taken!!! Besides being beautiful and classy. My clothing is probably the cleanest it has ever been. I work as a server so greasy clothing is very common. No more throw away. Just clean clothing. Worth every penny bot the washer and dryer are so intelligent it is almost scary. Thank you GE for wonderful products and thank you to Brandy at the Perry Florida Badcock and more for the great advice...that laundry detergent dispenser is the best. These machines are smarter than me!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Features
on September 1, 2021
Posted by: Bettycrocker59
from Washington, DC
I choose a GE product because of GE long standing quality products.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , September 2, 2021
Hello- Thank you so much for your kind words. We appreciate your loyalty to our GE Appliances brand. We are so glad to have you part of our family. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Washer is fabulous!
on August 31, 2021
Posted by: Soon21
from GA
Great for a big family. Cycles are fast and the wash gets super clean. Love the agitator.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
I love the washer. It has exceeded my expectations
on August 30, 2021
Posted by: Faye23
from Cleveland, TN
I love the automatic liquid soap dispenser. I don't have to worry with adding soap each time. I like all the various settings for the different clothes items and wash loads.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Disaster
on August 27, 2021
Posted by: Cesar Sal
from El Paso
So sad just bought today but the drum spins and hits the sides causing it to stop. Though the washer is not loaded!!!!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , August 31, 2021
Hello- We are so very sorry to hear you are having this issue with your new washer. We can understand how frustrating this would be for you and your family and we apologize for your inconvenience. It sounds like the tub is off balance. Try putting your hands in the 3 and 9 o'clock position and lift up on the inner tub and see if that helps. You could also take off the front panel and see if the issue is obvious. This link will show you how to remove the panel:

https://products.geappliances.com/appliance/gea-support-search-content?contentId=16707

If you aren't able to do that, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Awesome!!
on August 26, 2021
Posted by: JSGS
from New Jersey
Love, love, love this washing machine!! My husband’s shirts were stained from deodorant for the longest time and could never get them out, unless I scrubbed them, and in one wash, they were gone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 27, 2021
Hi, It's great to hear you are happy with your washer purchase! We're so glad it's doing a good job for you and we know you'll be able to depend on it in the years to come. It's a pleasure having you as part of our GE Appliances family! Take care and be safe. - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great washer, big, good app
on August 26, 2021
Posted by: Bwrigh13
from Parrish, florida
Great washer so far, quiet, lots of features, a brand you can trust and the app works flawless
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Washier
on August 25, 2021
Posted by: Lee De Jesus
from Port Saint Lucie, Florida
Love my new washer. It quite, economical on the water and electrical bills. I highly recommend this product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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