Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
4
This washer does a great job of washing a large of
on October 14, 2021
Posted by: Teebone9
from Killeen, TX
This washing machine wash comforters and other large items real good and clothes are fresh when washed. This machine is pretty quiet.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 15, 2021
Hi there,
So happy to hear that you're enjoying your washer and that it's doing a great job at keeping your clothes clean. If you have questions about the noises you're hearing, feel free to take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
We hope this helps! Know that we're always here should you have questions or concerns.
Best wishes
Michael@GEA
So happy to hear that you're enjoying your washer and that it's doing a great job at keeping your clothes clean. If you have questions about the noises you're hearing, feel free to take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
We hope this helps! Know that we're always here should you have questions or concerns.
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on October 14, 2021
Posted by: Dunns
from CT
So far the product is awesome. Love it the product is very good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on October 14, 2021
Posted by: Rgibson4468
from Atlanta
I am very happy with my purchase. I did a lot of research and the GE was ranked #1 for washers with an agitator. My previous washer did not have the type of agitator that this one does and it did not get the clothes nearly as clean. I think the agitator is key in getting the clothes clean and smelling good!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy
on October 12, 2021
Posted by: Olveram951
from Riverside Ca
My washer was delivered damaged. The first day I used the washer it started cracking at the top. It does rinse, sometimes it does wash the cycle, it’ll take 2 hours for the cycle to be done, I have to hold the lid to lock. I can go on. This is the worst purchase I have ever made.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 13, 2021
Hi there,
Thanks for your review. So sorry to hear that your washer was delivered damaged and that you've had these issues with it. We can understand how this would be frustrating for sure. If your unit was delivered and you noticed damage to it, we'd recommend reaching out to your dealer to let them know.
If they are unable to assist, then we'd recommend reaching out to our service department through the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful.
Best wishes
Michael@GEA
Thanks for your review. So sorry to hear that your washer was delivered damaged and that you've had these issues with it. We can understand how this would be frustrating for sure. If your unit was delivered and you noticed damage to it, we'd recommend reaching out to your dealer to let them know.
If they are unable to assist, then we'd recommend reaching out to our service department through the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful.
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Options- easy to use
on October 9, 2021
Posted by: Najo
from Mass
Holds a lot of clothing to wash.
Easy to see thru clear glass cover on top of washer.
Easy to see thru clear glass cover on top of washer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful machine
on October 9, 2021
Posted by: BandP2021
from Kansas
We really love our new machine. My oldest daughter remarked how clean her clothes came out (so much better than the laundromat!). Even my younger kids like doing their laundry now. The only drawback is that my youngest daughter is only 5’2” and getting clothes off the very bottom of the drum is somewhat difficult for her.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far, so good.
on October 5, 2021
Posted by: RiDG
from Hope, IN
So far this machine has worked as advertised. We had previously purchased the same machine but without an agitator and had terrible results with it. It would never get out of the "Sensing" mode unless it was unplugged for at least a minute, it would give a "H2O Supply" message and stop in mid cycle, and clothes would come out with laundry soap still on them. We only had it for maybe a month. It may have been a defective machine but if not, I would not recommend it.
Again, so far, our new machine (which is the 5.0 cubic foot w/an agitator) has worked fine. Keeping our fingers crossed!
Again, so far, our new machine (which is the 5.0 cubic foot w/an agitator) has worked fine. Keeping our fingers crossed!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
So Smart
on October 4, 2021
Posted by: pholt80
from Raleigh, NC
It applies the detergent for you?! This is our first washer that has this kind of technology. We love it! It's also very quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com