Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1 out of 5
4.1
(738 Reviews)
Open Ratings Snapshot
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product. 
(
560 out of 706
)
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Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
1 out of 5
1
So bad washer
on December 2, 2021
Posted by: Sara 22
from Everett, WA
So bad washer I ever purchased for since the day one and I try to call the service for to check it and I have no one responded me back till my warranty expired I'm not happy with my washer till now and it's sucks every time I use it.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 3, 2021
We appreciate you taking the time to reach out to us regarding your washer and are so sorry to hear that it is not operating properly despite your previous service appointment. We know how frustrating it is when an appliance does not work how it should and apologize for any inconveniences this may have caused. In this case, we recommend you contact our service department for information on the status of your appointment. You can reach them by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love this washer
on December 2, 2021
Posted by: HeidiC33
from Hamden Ct.
I hated my front loading washer. I needed one with an agitator. This got great reviews and I have to agree! Plus it holds a large capacity of clothes. I can control the water levels as well and it doesn’t take forever to wash like the front loader I had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
ok
on December 1, 2021
Posted by: DeLuca27
from California
I dont like that the washer contains a middle spindle. My other washer didnt have this feature. It restricts me g=from washing blankets or my dog's beds. Therefore, now I have to spend the money and a laundry mat to take care of those items.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Quality
4 out of 5
4
Value
3 out of 5
3
Response from geappliances.comBy Guy@GEA, GE Appliances, December 2, 2021
Hello there, we're sorry to see you're unhappy with your washer's agitator. We understand how this could be annoying if this was something you weren't used to. With that said, we also wanted to mention most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly. We hope this helps and we're wishing you the best. Thank you for reaching out.

Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great so far
on December 1, 2021
Posted by: joyful21
from Navarre, Florida
We just received this washer & so far the first 2 loads worked great. It's got a lot of room in the drum & can fit plenty of clothes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Good Features
on November 30, 2021
Posted by: Onab
from WV
We like the features on it. Easy to use and calculates amount of detergent needed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Great washer
on November 29, 2021
Posted by: Hay1129
from Florida
The features are very up to date and energy efficient, the drum is very deep so It’s great for my bedding. I like that i can pre fill the laundry detergent. The only disappointment so far is it has become off balanced twice.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love the soap dispenser
on November 29, 2021
Posted by: Lori1961
from Jasper, GA
Love the soap dispenser. Cuts down time and I use less detergent.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
GE Washer review
on November 28, 2021
Posted by: Gaillee1
from Southeast Wisconsin
Would rather have a large capacity machine with less whistles and bells
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
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