Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
5
Great overall!
on January 31, 2022
Posted by: New mom 2021
from Indiana
I love it! It's quick and efficient but washes clothes very well! Quiet enough for my 3 month old. Overall I'm very happy but I'm 5'4 and cannot reach bottom so need a grabber or my fiance to help! Lol no biggie though as sometimes I wash bigger loads and need the room!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love less water less detergent and quieter
on January 31, 2022
Posted by: Dblyth1
from Palatine IL
Love using less water and detergent and it’s much quieter than my old one
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Agitator Issues
on January 30, 2022
Posted by: Disappointed in Idaho
from Boise, Idaho
The agitator had issues from day 1. They ordered new parts and came out to fix it a couple weeks later. While they were trying to replace the agitator a bolt was sheared off. Now waiting for an additional part to fix that piece! Purchased the washer mid December and it's barely end of January. So, I have a machine not working and a ton of laundry to do. They have no idea when this piece will even be in stock. I can't rate many of features because I haven't been able to use it.
No, I would not recommend this to a friend.
Features
4
Response from geappliances.comBy Mike@GEA, GE Appliances, February 3, 2022
Greetings,
Thank you so much for rating your washer. We're awfully sorry to hear of this bad experience you have had so far and understand your frustration. We're also sorry to hear about the backordered parts and know how annoying that is. We would encourage you to schedule an appointment by contacting GE service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your continued support. Mike@GEA
Thank you so much for rating your washer. We're awfully sorry to hear of this bad experience you have had so far and understand your frustration. We're also sorry to hear about the backordered parts and know how annoying that is. We would encourage you to schedule an appointment by contacting GE service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your continued support. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quick, easy to use and good features
on January 28, 2022
Posted by: EjPj
from DFW, TX
We are really loving the connectivity and the app of our new Washer Machine. An answer for a question nobody may had, but really useful to keep you on track while doing the laundry. My complain I’m recent years with my latest 3 Washer is durability. They brake and are more expensive to repair than buy a new one, so I hope this one last longer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on January 27, 2022
Posted by: Missobelee
from Vallejo
I absolutely love this washer it’s washes great there is so much room . I love that you can pour in the soap reservoir and for get it for 5-0 washes .We also bought the matching dryer .I use to have a Maytags and these are much better
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
so far so good
on January 24, 2022
Posted by: channbo
from wilkes barre pa
getting used to new washer after having previous washer for over 18 years. just like anything else change can be hard but relatively easy to use! i like !!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the price
on January 24, 2022
Posted by: Pat26
from Tucson Az
I haven’t had this washer not even a month and I already have to have a part replaced
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, January 26, 2022
Hi - We hate to hear about the difficulty you have had with your new washer and certainly understand and apologize for your disappointment at having to have service repair the unit so soon. We're confident our authorized servicer will be able to remedy the issue you're having and the washer will provide the great quality performance you expect. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of options!
on January 24, 2022
Posted by: Jennifer62
from Knoxville
I have used several cycle options. So far they all work great. Washer is quiet, gets clothes really clean, easy to use. I really like being able to fill tub for tough jobs. Water station is great!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com