Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
2
Brand New Unbalanced
on March 9, 2022
Posted by: cmichelena007
from Miami, FL
When I purchased this washer, it came unbalanced and had to call a technician to fix this brand new item. That was rather odd, considering the ratings and also that it was brand new.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 10, 2022
Hello- We appreciate your purchase and apologize for your inconvenience. We are so very sorry to hear you needed service so soon. If you have questions in the future, please let us know. We are here to help! Joyce@GEA
We bought a washer dryer pair when ours was starting to have problems. We always buy GE because of the quality. We have been delighted with the capacity and the features of these products.
My family and I bought this washer because we trusted the brand and believed that it can deliver, but after trying it out the agitator doesn’t do anything for the clothes and I tried to return it or have it exchange but sadly it’s not allowed
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, March 3, 2022
We hate to hear that your washer’s agitator has disappointed you and understand your frustration with not being able to return or exchange it. If you have any specific questions about its features or functionality, please let us know as we would love to help improve your experience with your new washer. -Chris@GEA
I can wash all of my towels at one time... This thing has a large capacity and I love it. The auto balancing works very good with big loads. Love the tank for the detergent, makes it as easy as throw in the clothings and press start... love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 3, 2022
Hi there,
Thank you so much for taking the time to share your review with us. We're so happy to hear how much you have been enjoying your washer and how large the drum is! Great job on taking advantage of the auto dispenser for detergent. Let us know if there's anything you need. All the best. Mike@GEA