Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
Customer Rating
5
GE Clothes Washer
on August 15, 2022
Posted by: JMangus35
from Pittsburgh Pa
GE Clothes Washer Model GTW845CSN1WS - Just got this washer a week ago. Could not be happier.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome
on August 9, 2022
Posted by: Jackc2
from Louisville ky
Large capacity is great automatic dispenser is a nice feature
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It washes
on August 6, 2022
Posted by: Dalton78
from Bellvue
It washes and then spins most of the water away. It's also gray.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointing
on August 5, 2022
Posted by: Maximum2022
from Boston, MA
I'm surprise at how noisy the machine is. Also, the auto fill detergent doesn't match the standard water levels. It took me a few cycles before I realized if I didn't select additional water the clothes came out with detergent residue.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, August 15, 2022
Hi there, thanks for reaching out to us. While we're pleased to know you like the looks of your washer, we're sorry to hear it's noisier than expected and that you're having to add some additional water for your cycles. We can understand how this could take some getting used to, so we appreciate you finding the time to share this with us. In addition, the following tips could be useful for you: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992&_ga=2.176538341.1128905195.1660488404-1233938546.1597758556
Thank you for choosing GE Appliances.
Guy@GEA
Thank you for choosing GE Appliances.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Okay washer
on August 4, 2022
Posted by: DonL27
from Rotonda West
Not the best but does the job. The lid doesn’t have a soft close so you have to make sure it doesn’t slam shut.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
This is EVERYTHING!!!!!!
on July 31, 2022
Posted by: Adseagraves
from Gadsden, AL
I have four children and they have friends. We constantly wash towels and clothing. The 20 minute quick wash is just perfection! The clothes smell fresh and clean and it’s just amazing. The automatic dispenser is really convenient, especially with children helping, they won’t use too much. Comforters are no match for this washer!! The app, why would I use an app, well because I’m forgetful! It sends me alerts to let me know when the load is almost done, how long after the load has been in there, and you can start it if you think you’ll be a little longer and don’t want them to sour. Love is an understatement!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on July 30, 2022
Posted by: Cren
from FL
Great features overall but not a fan if how it rebalances. It can be frustrating at times. Otherwise it has large capacity and great cleaning properties.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Six Month Review
on July 30, 2022
Posted by: Milwaukee Mike
from Milwaukee, WI
After six months, I would again give a thumbs up to the machine and would recommend it, also. You need to keep an open mind when presented with a state of the art washer with so many options. All it takes is experience to figure out what cycle is best . I'm using Jeans for most wash options as it can be high efficiency or you can engage the more water input feature. The 27 minute cycle time is excellent and it gets the wash cleaned well. Agitation is easily visible. This machine is a work horse. I can fit a king sized bed spread or a queen sized comforter in the machine and easily so. The auto liquid detergent feature works great. I'm getting about a month's worth of correctly measured usage from a single fill up of detergent. I've yet to re wash anything. The only negative is having to very carefully load extremely heavy items, like big cotton, thick blankets. Such a load must be loaded with equal weights and bulk around the agitator. I'm not having problems now that I have figured that one out ok. Noise level is moderate, not nasty. The controls are easy to figure out and use. I've paired it with the G.E. commercial grade electric dryer and it works fine, too. Also for people with size concerns for getting it through stairwells with narrow openings, the machine was perfect for my older condo. G.E. thoughtfully made those dimension with people like me in mind. In Milwaukee, we have real Factory G.E. service with their own specially trained techs and a easy to schedule online service option. I've used it once as I was getting an odd noise and wanted it checked . All was fine and the service was excellent. I believe G.E Factor service option is rare in this industry. It is appreciated.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com