This washer has so many wonderful options and the 5.0 capacity is massive! I love the smart detergent dispenser so I never have to worry about adding extra. It is also very quiet, it connects to WiFi and my phone notifies me when the wash cycle is almost done so the clothes don’t just sit there damp. Overall, love this washer!
If you look at it wrong the load is unbalanced. Drives me crazy. Then, it just keeps wanting to add more and more water. No! You're just making it worse. Can't even do a load full of towels cause the machine will have a fit and say they're unbalanced, yeah adding more and more water isn't gonna help. Love having to have soaking wet clothes sitting in my sink while I have to spin dry it in tiny increments. And yes, I checked and used a level. Perfectly flat surface. So annoying. I wanna wash my clothes without having to analyze if the load might upset the darn thing. I've been doing laundry for 20 years, this is ridiculously picky.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Kianna@GEA, GEA, September 22, 2022
It's great to know that you like your washer's appearance. We do apologize about the experience that you have been having with it becoming out of balance.
For a better experience, allow the cycle to continue and finish. If the load is wet at the end of the cycle, even out the load and run a Drain & Spin cycle.
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.