Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Average customer rating
4.5
(1,082 Reviews)
Rating breakdown 1,082 reviews
5 Stars
804
4 Stars
156
3 Stars
37
2 Stars
18
1 Star
67
89%of customers recommend this product.
(
916 out of
1,026)
Customer Reviews for GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Customer Rating
4
Works, but is loud
on November 16, 2020
Posted by: Tsax
from Houston, TX
Dryer works well so far. The WiFi connection is nearly worthless since the App doesn’t support dryers beyond a few basic features and connectivity with Amazon Alexa is poor. Dryer is very loud during operations compared to any dryer I have own from other brands in the last.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s just okay, nothing impressive
on November 16, 2020
Posted by: MelGasp
from Conshohocken, Pa
I was excited for this unit but it just okay. The door sensor doesn’t work so if I open the door while the drying is running, it doesn’t stop. I didn’t expect to have to call in a service request so early on.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 16, 2020
Hi MelGasp - Thanks for posting a review on your dryer. We are truly sorry for your door sensor situation and are glad to hear you are taking advantage of your warranty. This is frustrating, we know. If any questions or concerns come up after the service call, please feel free to reach out to us at the “contact us” link on our website. We sincerely apologize for any inconvenience this has caused. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Wifi controlled
on August 16, 2021
Posted by: vrodsarver
from Las Vegas,NV
Great product. High tech. love all the features included
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, August 19, 2021
Hey there,
We're so happy to hear how much you love your dryer. We love knowing that you are taking advantage of its amazing features and having a great experience. If you need anything, let us know. Have an amazing day! Mike@GEA
We're so happy to hear how much you love your dryer. We love knowing that you are taking advantage of its amazing features and having a great experience. If you need anything, let us know. Have an amazing day! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features but it just doesn' work well.
on December 22, 2021
Posted by: Markmac9
We purchased the washer and electric dryer set. Both were okay to start but after owning them for a while I would use your money on something else. Washer has a huge top load tub, but it struggles with being 25 percent full. Always have to drain and start over due to balance issues. The dryer always needs to run another cycle even with a 25 percent washer load.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, December 30, 2021
Hi there, we're pleased to know you enjoy your washer's large tub and its features, but so sorry to hear that you're having balance issues and that your dryer is taking longer than expected to work. We understand how frustrating this would quickly get for you and we're happy to help.
We first recommend making sure that the clothes are evenly distributed and that your washer is level. If the issues continue, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
For the dryer, please see the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If that doesn't help, we'd recommend service for that as well. We hope this information is beneficial and we're wishing you the absolute best.
Guy@GEA
We first recommend making sure that the clothes are evenly distributed and that your washer is level. If the issues continue, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
For the dryer, please see the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If that doesn't help, we'd recommend service for that as well. We hope this information is beneficial and we're wishing you the absolute best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on November 25, 2023
Posted by: KennKing
from Kennesaw GA
Loving this Dryer so far!
So far so good. I had it for a little over 2 years and I'm very happy with my purchase.
Very large capacity!
So far so good. I had it for a little over 2 years and I'm very happy with my purchase.
Very large capacity!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my Dryer
on October 18, 2019
Posted by: ButterflyLover
from Deltona, FL
This Dryer is fabulous! It's beautiful and has lovely features. The door is easy to open; it's quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Large Capacity & Lots of Settings!
on October 24, 2019
Posted by: john28115
from Mooresville, NC
This is a great gas dryer. The LARGE Capacity combined with all of the settings makes doing laundry a dream. I highly recommend it as another excellent GE product!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on November 14, 2019
Posted by: NL21
We love the steam cycles! Everything is well dried! Nice look!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com